Holiday Inn Express & Suites VA Beach Oceanfront by IHG

My group loved this hotel and we will definitely stay there again; great value for the money.

Liked: Location; great staff; clean property; fabulous breakfast.
Disliked: Parking only a small problem.

Exceptional

Liked: The suite was great with plenty of room for our family of 5 (3 kids under 9) with both a city view and ocean view. We stayed for 5 nights. Breakfast was great as well. Highly recommended.

Nice place

Liked: Location, amenities,
Disliked: King size bed wasn't too comfortable

Family vacation-June 2025

Liked: Our oceanfront room with 2queen beds was spacious and clean, including the nice big bathroom. Continental breakfast was amazing. Staff were quick to respond to our needs and were friendly.Restaurants and activities were within walking distance.
Disliked: 1. Our room had an air-conditioner unit issue, which led to water under the carpet near the sliding balcony door. A couple of times, our socks got wet when we walked that way and forgot about the wet floor. We called in the issue, and the maintenance team installed a new unit, but they aren't sure that fixed the issue. The floor was still wet when we left our trip, so maybe that needs to be looked back into. We were in room 802 if that helps.2. The toliet paper holder kept falling at an angle, which made the toliet paper roll keep slipping into the trashcan.3. My 6 yr old son liked having the indoor pool but said it was too small for the number of people in and out of it.4. Parking was not pleasant right at the hotel. We had to go to other lots to park. Not much can be done about this space issue, though.

Very good

Update the parking situation to...

Liked: Clean
Disliked: The limited onsite parking

Exceptional

Liked: Perfect location, good breakfast, nice staff
Disliked: Not enough parking

Less comfortable.

Liked: We booked a room with two queen beds for two adults and two kids, but when we arrived, we were given a room with one king bed instead. It was very cramped with the kids, and the extra bed they provided was uncomfortable and hard to sleep on.When we asked the staff about the issue, they said it was Booking.com's fault and that the reservation they received was only for two adults in a king bedroom. This was frustrating, and it made our stay less comfortable than expected.
Disliked: We booked a room with two queen beds for two adults and two kids, but when we arrived, we were given a room with one king bed instead. It was very cramped with the kids, and the extra bed they provided was uncomfortable and hard to sleep on.When we asked the staff about the issue, they said it was Booking.com's fault and that the reservation they received was only for two adults in a king bedroom. This was frustrating, and it made our stay less comfortable than expected.

Exceptional

Liked: The facility was one of the cleanest we've ever been to. Our room was straightened/cleaned up daily and towels/toiletries replaced by staff. Staff were very friendly and always greeted guests.
Disliked: The only disappointment for me was that the room temp only went down to 68 degrees. Which is relaxing for most, but I like my room to feel like I'm sleeping on an iceburg in Alaska when I sleep, so it was too warm for my liking. That is legit the only slight negative I can report. Everything else was wonderful!

Great weekend stay

Liked: Location was excellent, breakfast buffet was good lots of options, full at all times. Loved the outdoor seating option. Room was super comfortable. Bed was wonderful.
Disliked: Our only complaint was poor water, pressure, and fluctuating water temperature in the shower. Pool is much smaller than it looks in the pictures.