Holiday Inn Express Hotel & Suites Vidor South Guest Reviews
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|0.1 miles from Vidor centre|
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Spring Sun, 24 February 2019
Rosalie Tue, 5 February 2019
Liked: The only thing that I liked was the front desk clerk. Gracelina. She was prompt and very helpful
Disliked: The website,made it sound like just the lobby was being renovated. So I expected a slight mess.. Check in was ok except being told one key per room and can not loose it or there was no way or getting into room. Got to room. The sheets looked like someone had walked on them with shoes on. The curtains didnt close. The tv didnt work. Asked to change rooms. Was told there we're no other keys to other rooms available but she was able to fix tv. With the master remote. Breakfast was a joke. Pancake maker didn't work. Very little coffee and no biscuits. The staff member running the area was too busy sitting,and,talking like on a break to other employees or had ear buds in looking at videos on her phone. When asked about more coffee. She acted like it was a major bother to her. There probably wouldve been more food for guests if the renovation crews wouldnt have kept coming in to eat and,drink coffee. This happened all 3 mornings we were there. When asked housekeeping for more towels they got snotty,and said they were all in the wash and there werent anymore. Needless to say. We,will look other places before we stay there again. This just added,to,the stress of extended travel for a funeral
Brent Wed, 30 January 2019
Disliked: When I made the reservation online, it never mentioned that the whole complex was under major renovations. The lobby was covered in dust and had plastic covering everything. I'm sure it will be nice when finished but I paid full price for the room. I feel it should have been mentioned and offered a discount.
Richard Tue, 25 December 2018
Jami Sat, 10 November 2018
Liked: The bed was so comfortable and they placed a non-slip mat in the shower. Breakfast was very good also and the staff friendly.
Carl Thu, 8 November 2018
Tracie Fri, 5 October 2018
Verified Hotel Guest Thu, 20 September 2018
Disliked: We accidentally left clothing on the closet. When we returned to pick it up no one had a key to the storage closet. Had to make 2 trips. Doesnt each shift poses a key?
Rhonda Wed, 12 September 2018
Karen Fri, 7 September 2018
Disliked: Humid room. Wet rug.