Holiday Inn Express Hotel & Suites Van Wert By IHG

Some rough areas, but overall...

Liked: Above average cleanliness
Disliked: Some rough areas

Good

Disliked: Staff was not very assertive. Stood there for a couple minutes while two ladies stood behind the counter talking. Never even said, please wait we will be with you soon. Just ignored me.

The rate was not consistent...

Liked: Elevator
Disliked: No cleaning service when I asked at 420 pm there was no one around except the receptionist . As a member of Holiday Inn membership, I was not even given a bottle of water.

Will return, decent overall trip

Liked: Friendly, accommodating
Disliked: Everything was good! Floors in room could have been a little cleaner but everything else was good!

Very good

Disliked: Not real impressed with breakfast

Poor

Liked: Staff was good and nice told me they would have a manger call me on Monday because the one room has food in the microwave and refrigerator that had mold on it
Disliked: No one ever called me when they said i would get a call Monday

Exceptional

Exceptional

Poor