Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon Guest Reviews
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7.2 miles from O'fallon centre |
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Eric Wed, 17 April 2024
Exceptional
Liked: Room set up was perfect
Carol Mon, 15 April 2024
It was adequate for our...
Disliked: Housekeeping…I walked through piles of laundry thrown outside of rooms being cleaned just to get to my room. Housekeepers loudly talk about disgusting stains, etc. Not a good first impression. Had to wait at the front desk for someone to appear, however, they were nice.
Tristan Wed, 10 April 2024
Exceptional
Margie Mon, 8 April 2024
We enjoyed our stay.
Liked: Good breakfast!Comfy beds!
Disliked: Wish they had a hot tub
Michelle Thu, 4 April 2024
Will not stay there again.
Liked: Not very good. Very institutional. Yogurt, fruit , bacon and eggs the best part.
Disliked: Hall carpet was dirty. Floors in general outside of room not clean. Cigarette butts smashed into front mat. Upholstery in eating area stained. When I explained my concerns to the desk staff…she simply said “we are going to do a renovation’ i have known many poor people who still had clean homes. We have spent many nights at at Holiday Inns as we travel. We are now rethinking if we will be choosing to stay there in the future.
Jack Wed, 3 April 2024
Very good
Liked: Centrally located, clean, courteous staff, good breakfast!
Disliked: I could hear my next door neighbors talking
Robert Mon, 25 March 2024
Only a couple issues
Liked: Location was great
Disliked: I stayed on the 1st floor and didn't know dogs were allowed, My room had a strange smell I guess that was a room a pet recently stayed in. Also why did all the handles turn upward instead ofvdown
Verified Hotel Guest Mon, 18 March 2024
Liked: Comfy beds, quiet rooms, good breakfast, dog-friendly
Disliked: People smoked pot and nothing was done about it...for 48 hours straight! Pool is FREEZING and no hot tub. Hair on coffee supplies, not enough towels or bedding, and conditioner bottle was empty and didn't realize until it was too late, had to find my own.
Kayla Sat, 9 March 2024
It was okay. Definitely not...
Liked: I like the size of the room we stayed in. Breakfast is also pretty good.
Disliked: There was food and trash under the beds and couch cushions. It’s definitely wasn’t super cheap for how dirty it was.
Ryan Thu, 21 December 2023
Passable