Holiday Inn Express Hotel & Suites South Bend Notre Dame Univ. By IHG

Superb

Exceptional

Was in town for my...

Liked: Staff was pleasant and good location. Liked that breakfast was available.
Disliked: Reserved a disabled room and was not issued one. Very difficult in the room. Toilet was Very low not easy to reach to soap. Breakfast times close too early on the weekend.

Won’t stay there again.

Liked: Location
Disliked: Room amenities. TV didn’t work properly. Kleenex box was empty. Very few hand towels.

Very good

Very nice

Liked: The breakfast also the room was nice I love the fact they had dove products. Also the staff the guy at the front desk was very helpful. Wasn't loud noise
Disliked: There was a crack in the ceiling looked like water damage

Was a very comfortable stay...

Liked: Easy in and out
Disliked: N/A

I come every year for...

Liked: Room was huge and the bed was super comfortable
Disliked: Outlet in bathroom didn’t work

Our room was occupied by...

Disliked: Made reservation for the largest room in the hotel (family of 5). After getting our keys, we go to our room to find it occupied. Checking with the front desk, they find that a guy who paid for a room with a single queen bed was in our room with two king beds. They had no where else to put us. We called Booking.com and they worked the cancellation with the property. Honestly, probably not gonna use Booking.com again or ever book a stay at that property.