Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall By IHG

Good

Pleasant

Very good

Exceptional

Liked: As most Holiday Inn Express they are very nice, comfy beds. This breakfast was better than most.
Disliked: I was flying in to Omaha, NE and then driving to Sioux Falls. Our flight got in very late, so I called the hotel to let them.jnow we were going to be late, but would be there.I spoke to a Naya. At first she could not find my reservation. Put me on hold a few times. Came back on the line said im waiting for my supervisor. Put me on hold again. Came back on the line and said still waiting for supervisor. Now I still don't know if she's found my reservation or not, so i ask her why are we waiting for a supervisor. She said I need to let her know you are checking in late or else they will cancel your reservation. I'm like I will hold while you get your supervisor. I have never heard of such a thing before. Naya could of let me know a little more before just outting.me on hold.

X

Liked: Swimming pool needed more lights
Disliked: X

Passable

Disliked: The A/C wasn’t working properly.

Great stay

Liked: Excellent breakfast. Hot food
Disliked: Nothing

A good hotel.

Liked: Everything ok!
Disliked: Breakfast should be better.

Overall really good. I stayed...

Liked: Everything was clean and easily accessible. I also received a call from Josh letting me know that my sister had left a bag in the room and how we could have it returned.
Disliked: The toilet wanted to keep running, I adjusted the float so it would stop.