Holiday Inn Express Hotel & Suites Santa Clarita Guest Reviews
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|2.9 miles from Valencia centre|
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Dr Sun, 15 December 2019
Awful! Avoid this 'hotel' at...
Liked: We liked and trusted the corporate brand Holiday Inn but were badly disappointed.
Disliked: This hotel is so badly run. Avoid it at all costs! Some of the staff are new and have not been trained, resulting in long periods of waiting at check in. There is no one to help with cases or bags and many of the reception staff have a cold indifference to disabilities. We observed one person with an obvious walking disability told to "bring your own cases in we don't do that"! Other clients helped the disabled person. The cleaning staff are industrious and pleasant. One long term resident of the hotel (aged 90 years) was most open about how uncaring the front of house staff are. This hotel could be so much better if only the reception 'front of house' staff actually cared about their clients. It reminded me of an old Soviet bus station mentality. It is not worthy of the name - Holiday Inn.
Brittni Sat, 30 November 2019
Liked: Close to Magic Mountain
Disliked: Out dated and the carpet was very dirty in the room
Anonymous Wed, 27 November 2019
Liked: Spacious room, it was clean & newly remodeled.
Disliked: There wasn?t a mini fridge or a microwave.??
Thomas Thu, 21 November 2019
Lori Sun, 17 November 2019
Belinda Sun, 10 November 2019
Great location for Magic Mountain!
Liked: The property is very clean, the beds are very comfortable! Rooms are very nice and breakfast was great! Pancakes, scrambled eggs, sausage, cinnamon rolls, fruit, cereal, milk, orange juice... all of it was great especially with picky kids. Will definitely stay again if I come back to Magic Mountain. I think it was a little pricey but it was definitely worth the money.
Rolynda Sat, 9 November 2019
I probably won?t pick this...
Liked: The staff was very nice and friendly. The location is very quiet and nearby everything. Close to everything you may need.
Disliked: My Room Smelled Musty! There was Blood on the top Sheet! The handicapped bathtub seat was dirty! The carpet was very nasty! And the fiber down on the bed had a few dirty black spots on it!
Erik Sun, 27 October 2019
Liked: Very nice staff, AC work really good, beds are comfy
Miguel Fri, 25 October 2019
Baltazar Sun, 20 October 2019
Liked: Quiet, and bed was comfortable.
Disliked: Can?t think of anything.