Holiday Inn Express Hotel & Suites Sanford By IHG

Exceptional

Liked: VERY FRIENDLY STAFF. CLEAN ROOMS. Despite being close to the main road, the rooms were quiet.

Very good

Im so upset not worth...

Liked: Easy check in, clean, hotel super nice
Disliked: It wasnt worth 150 a night! I was very upset about the indoor pool not being open. I came to this hotel in the excitement of me and my kid would get to swim. During booking never said anything about the pool being down I didn't find out until we changed and went down for a swim and seen it was not opened. The front desk never said anything. But the pool is why I was ok with 150 a night when all the others were 80 and 90 a night!

It was excellent. The room...

Liked: Everything!!!
Disliked: Sad that the pool was closed

Perfect

Liked: Very clean Breakfast was wonderful
Disliked: Pool was closed

Everything was okay

Liked: Everything was okay. Lots of construction and renovations going on during my stay. I would have like to have known that prior to my arrival.
Disliked: Renovations

Pleasant

Liked: The staff and location
Disliked: The cleanliness of my room

Exceptional

Wouldn’t stay again or recommend.

Liked: The led light in the bathroom did not work. Maintenance came and told us the light was burn out and that they’d have to order a new one. We couldn’t move to another room bc the hotel was sold out. No other accommodations were made. I’d actually like a refund bc there were small insects crawling in the bed and on the furniture.
Disliked: Cleanliness and non working light in bathroom.