Holiday Inn Express Hotel & Suites San Diego-Escondido By IHG

Exceptional

Liked: Best customer service rooms amazing clean staff friendly 10/10 ⭐✨
Disliked: Some homeless activities in parking lot

Very close to the freeway...

Liked: It was very convenient to dining and shopping.

Undone

Liked: Friendly staff!
Disliked: Stains in carpet, refridge fan bearing screaming all night long.

Good

Liked: The suite layout was very comfortable
Disliked: The ac on one of the rooms was so loud we could not sleep with it on

Perfect!

Liked: Perfect location. Had so many food choices, stores, gas and much more within walking distance. Also fast food locations open late within walking distance was a major plus. Our room was very large for us two, and super quiet on the top floor. I got amazing sleep. Room was nice and clean, with strong AC. The woman that checked us in was VERY nice and professional. She was so happy and BUBBLY as soon as we walked through the door which made our entire stay so positive. We love happy customer service. So thank you to the woman who helped us check in, you definitely set the tone for our stay, and it was so appreciative. Breakfast was very good in the morning, and started very early just how we like it, with tons of food options and coffee. Perfect short stay with everything we needed and more! Will definitely be staying again.
Disliked: Only thing I can think of is we couldn’t find it at first. The HUGE line from In-N-Out burger was kind of blocking where to go. Which is not the hotels fault at all. Just a heads up to anyone looking for the hotel you have to drive past the in n out drive thru line and squeeze by and then find the lovely hotel.

Very good

Liked: Employees RoomBreakfast
Disliked: Cold poolOld carportBroken elevator

Poor

Quick overnight stay

Liked: The property was comfortable and convenient. The staff were nice and helpful. It was a quick overnight stay, but it was just what we needed. We will come back again.
Disliked: Breakfast was missed because we overslept hahaha. It would be nice if it was extended by 30 minutes.

The employees see awesome

Liked: Great breakfastElevator is broken, inconvenientNeed to heat the pool a little