Holiday Inn Express Hotel & Suites Prattville South By IHG

It was just ok

Liked: Easy to locate
Disliked: Wasnt as I expected

Exceptional

Liked: Beds are comfortable. Good breakfast with lots of options. Hotel is clean. Pool clean and warm. Recently renovated. Second time staying here. Will definitely return.

Passable

Disliked: The lady at breakfast was rude. Food was good but the old lady acted like she was mad at the work. Maybe she was having a bad day but the pancake machine was broke which we told her and it was like we broke it which we didn’t. Happiness is a choice!

Exceptional

Over all....just fine!!!

Liked: breakfast was excellent. Attendant was helpful kept everything well supplied.
Disliked: Check-in receptionist (Tabitha) talked so fast I couldn't understand her. I had made the reservation on line , but asked her about discounts. Her reply was unintelligible so I gave up. The checkout receptionist the next morning explained there was only discounts for active duty, not veteran's (me), but other discounts were available which he honored when I made a return reservation. The morning receptionist was very helpful making me a new room key when I inadvertently lock my key in the room.

Pleasant

Liked: The hotel is nice and the staff is friendly. The breakfast kept running out of supplies.
Disliked: The floor in my room kept squeaking.

For the price I feel...

Liked: Location
Disliked: Not clean!!!

Pleasant

Great!

Liked: Good food and very clean kitchen area
Disliked: Nothing