Name: Holiday Inn Express Hotel & Suites Port St. Lucie West By IHG
Address: 1601 Northwest Courtyard Circle, Port Saint Lucie, FL
Telephone: (888) 420-1647
Rating: 4.25

Holiday Inn Express Hotel & Suites Port St. Lucie West By IHG Guest Reviews

Overall Average Score:

Excellent (4.25 out of 5)

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Nice place to stay for...

Liked: Breakfast was good. There was a lot to choose from including yogurt, oatmeal, fresh fruit, omelets. pancakes and pastries.
Disliked: Grits were packets that you add water to. Nobody likes those. Stove cooked grits with a side of real butter would be a nice addition.

Great place to rest up...

Liked: The front desk is very friendly. The breakfast bar was very good. They had many options. The room was comfortable. Lots of pillows. Very quiet.
Disliked: My only complaint was that my room smelled bad. There were also some very tiny ants on the wall.

Superb

Clean, Organized.

Liked: Upon entering, Cody at the front desk greeted me and informed me of the locations of various amenities, including the pool, breakfast, and gym. I appreciate that the entire establishment appears clean and updated. I came back to a clean room when stepping out to get a bit.

I would stay there again...

Liked: I appreciate the level of professionalism showed by the majority of staff
Disliked: the fact that i felt like i literally had to beg for my room to be cleaned/ for linen to be replaced.

Exceptional

Superb

Bad

Disliked: Contacted the property numerous times and never got a response. I will not recommend this property to anyone.

Would stay there again.!

Liked: Location was very close to stores, I was in town for a graduation it was close to that location as well. I like the lady who checked us in was very friendly and knowledgeable about things we asked.
Disliked: We travel with our own white washcloths and while we were out the room I assume the housekeeper came in our room AFTER telling us we weren’t on the list for today, she left us new towels but she grabbed all of my washcloths. That didn’t bother me really just need to be careful next time. What got me is as we were packing to leave out today we chose to pack the car early with some things, we grabbed breakfast and went back to our room, only to see it was blocked off by the housekeeper cart and our door was propped open, I moved the cart and towels and went in our room where we indeed had some things left in there, she knocked and asked what we were doing I told her we didn’t checkout we went down for breakfast. She did apologize but it didn’t feel sincere at all.