Holiday Inn Express Hotel & Suites Pittsburgh-south Side Guest Reviews
Write a review
|1.2 miles from Pittsburgh centre|
Write a review
Michael, Hayes, visiting Rex Theatre Pittsburgh Sun, 14 January 2018
Overall the hotel is great. Only bad experience was the breakfast which we were hoping for after spending so much in the city.
Liked: Very close to concert venue and a lot of bars and restaurants.
Disliked: Breakfast was terrible and the food staff made it clear they don't like their job or helping people out!
Renee G, Erie, visiting Circuit Center Pittsburgh Sun, 3 April 2016
Very clean and comfortable.
Molly, Emlenton, visiting Rex Theatre Pittsburgh Sun, 20 December 2015
Close to venue. That was a major plus. Within walking distance even in the cold. When we tried to look out our window the blind was broken and was told someone could "try" to fix it. That wasn't a deal breaker, it happens. Clerk at front desk was very nice, even gave us directions. Came back from show at Rex about 2:30 a.m. Got to bed late thinking we could just sleep in. This was not the case. Around 8:00 a.m. we heard people verbally fighting. My husband went and told them to take it elsewhere. A few of them where physically fighting the second time he went out. It was around 10 a.m. by the time it was totally quiet. We were not the only ones to hear it. As we were heading downstairs for breakfast the elevator was full of unhappy campers. Breakfast was there but grossly overrated. Cereal, muffins, yogurt and fruit. For the room cost I thought something hot would be provided. Leaving the parking lot after checkout, the clerk was on the phone because a few girls wanted a refund, no less than 4 police cars blocked our way out. I believe a free stay would help me understand that sometimes these things happen but they care enough about their customers for them to want to return. So, clean room and bathroom but for the money we paid no way does it deserve the 8.6 rating they boast at the check in.
Liked: Clean bathroom.
Disliked: Fights at 8 a.m. among employees outside our door.
Anonymous Wed, 19 June 2019
Theduk171 Tue, 18 June 2019
Good but not Great!!!
Liked: Upon arrival the front desk staff was great. He gave us the in's and outs of the hotel as well as some great activities to due in the city. The shuttle was also a big plus to the hotel. I don't remember his name but the gentleman who drove the shuttle during the day shift was an absolute delight. He was super friendly and had suggestions on what to do in the city being that is was our first trip there.
Disliked: Arriving in our room there were stains on the carpet that could have been removed. There were bobby pins all over the floor outside the bathroom. The sheets on the pull out sofa had been used and not changed. Also upon departure after a 3 night stay we stopped in the lobby for continental breakfast on our way out of town which was from Pittsburgh, PA to Fargo, ND which was an 1,100 mile drive. My three kids went to grab a donut each an I was going to grab a glass of OJ. The lady came rushing to my kids and told them breakfast doesn't start until 6:30am.............It was 6:25, give me a break, I just spent about $450 to stay at your hotel for 3 nights and I can't have a donut 5 minutes early.
Jenaiya Sun, 16 June 2019
Anonymous Sun, 16 June 2019
Ralph Fri, 14 June 2019
Sarita Mon, 10 June 2019
Gary Fri, 7 June 2019
Liked: It had clean rooms and pleasant staff
Disliked: A little hard to get into and out of with the vehicle
Anonymous Fri, 7 June 2019
Liked: Courteous concierge staff
Disliked: Did not get room service for the one day stay there. Reading lights Over the bed were not operable. The air conditioner was not keeping the room cool although the vent was blowing.
Bill Thu, 6 June 2019
Neil Wed, 5 June 2019
Love Pittsburgh; especially PNC Park
Liked: Everything was as described; excellent, including the free shuttle to and from the ballpark last night. What wasn?t, were the actions of ONE of the front desk staff. Not only was she too busy on her phone conducting very personal business to assist me in registering, but was still doing so very loudly just outside the main entrance an hour later while I was waiting for my shuttle to arrive.
Disliked: See above