Holiday Inn Express Hotel & Suites Pittsburgh-South Side Guest Reviews
Write a review
|1.2 miles from Pittsburgh centre|
Write a review
Michael, Hayes, visiting Rex Theatre Pittsburgh Sun, 14 January 2018
Overall the hotel is great. Only bad experience was the breakfast which we were hoping for after spending so much in the city.
Liked: Very close to concert venue and a lot of bars and restaurants.
Disliked: Breakfast was terrible and the food staff made it clear they don't like their job or helping people out!
Renee G, Erie, visiting Circuit Center Pittsburgh Sun, 3 April 2016
Very clean and comfortable.
Molly, Emlenton, visiting Rex Theatre Pittsburgh Sun, 20 December 2015
Close to venue. That was a major plus. Within walking distance even in the cold. When we tried to look out our window the blind was broken and was told someone could "try" to fix it. That wasn't a deal breaker, it happens. Clerk at front desk was very nice, even gave us directions. Came back from show at Rex about 2:30 a.m. Got to bed late thinking we could just sleep in. This was not the case. Around 8:00 a.m. we heard people verbally fighting. My husband went and told them to take it elsewhere. A few of them where physically fighting the second time he went out. It was around 10 a.m. by the time it was totally quiet. We were not the only ones to hear it. As we were heading downstairs for breakfast the elevator was full of unhappy campers. Breakfast was there but grossly overrated. Cereal, muffins, yogurt and fruit. For the room cost I thought something hot would be provided. Leaving the parking lot after checkout, the clerk was on the phone because a few girls wanted a refund, no less than 4 police cars blocked our way out. I believe a free stay would help me understand that sometimes these things happen but they care enough about their customers for them to want to return. So, clean room and bathroom but for the money we paid no way does it deserve the 8.6 rating they boast at the check in.
Liked: Clean bathroom.
Disliked: Fights at 8 a.m. among employees outside our door.
James Mon, 14 June 2021
Liked: Breakfast should be served later
Disliked: Breakfast should be served later.
Jennifer Thu, 10 June 2021
Liked: Weston, he was amazing! Very kind and friendly. Was willing to give helpful information about the area.
Fa.fo Wed, 9 June 2021
Liked: Location ,the bridge next to the hotel,morning walk around the hotel and next to the river , clean room.
Disliked: The front desk lady was so upset , she was not looking at you when she was talking to you ! I felt she just says something to make it done and let you go , was not friendly and helpful at all ! I think whoever greet the guest has to be the most energetic and positive person since that is the face of your hotel !!! When you rich to hotel you are tired of traveling and a good smile on front desk people can mean a lot to you !
Addy Sun, 6 June 2021
Marketta Sat, 5 June 2021
Liked: Although staff was limited, they did try to keep things clean.
Disliked: I couldn't get the suit
Lisa Fri, 4 June 2021
Liked: It was a great location. The staff was friendly. The rooms were clean and beds were comfortable. The room overlooked the city.
Disliked: When it was time to take a shower, there was no hot water. It looked like something was broken. The microwave didn?t work properly. The checkout associate was very accommodating when we explained our situation. She was very sympathetic.
Brown Mon, 31 May 2021
Charita Mon, 31 May 2021
David Sun, 30 May 2021
Liked: Everything else was great
Disliked: My room didn't get clean till I left
Hill Fri, 28 May 2021
Disliked: I booked joining rooms qnd got 2 on separate floors. My only dislike