Holiday Inn Express Hotel & Suites Pittsburgh-South Side Guest Reviews
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|1.2 miles from Pittsburgh centre|
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Michael, Hayes, visiting Rex Theatre Pittsburgh Sun, 14 January 2018
Overall the hotel is great. Only bad experience was the breakfast which we were hoping for after spending so much in the city.
Liked: Very close to concert venue and a lot of bars and restaurants.
Disliked: Breakfast was terrible and the food staff made it clear they don't like their job or helping people out!
Renee G, Erie, visiting Circuit Center Pittsburgh Sun, 3 April 2016
Very clean and comfortable.
Molly, Emlenton, visiting Rex Theatre Pittsburgh Sun, 20 December 2015
Close to venue. That was a major plus. Within walking distance even in the cold. When we tried to look out our window the blind was broken and was told someone could "try" to fix it. That wasn't a deal breaker, it happens. Clerk at front desk was very nice, even gave us directions. Came back from show at Rex about 2:30 a.m. Got to bed late thinking we could just sleep in. This was not the case. Around 8:00 a.m. we heard people verbally fighting. My husband went and told them to take it elsewhere. A few of them where physically fighting the second time he went out. It was around 10 a.m. by the time it was totally quiet. We were not the only ones to hear it. As we were heading downstairs for breakfast the elevator was full of unhappy campers. Breakfast was there but grossly overrated. Cereal, muffins, yogurt and fruit. For the room cost I thought something hot would be provided. Leaving the parking lot after checkout, the clerk was on the phone because a few girls wanted a refund, no less than 4 police cars blocked our way out. I believe a free stay would help me understand that sometimes these things happen but they care enough about their customers for them to want to return. So, clean room and bathroom but for the money we paid no way does it deserve the 8.6 rating they boast at the check in.
Liked: Clean bathroom.
Disliked: Fights at 8 a.m. among employees outside our door.
Kari Thu, 6 February 2020
Liked: Great location, good parking, excellent, cozy beds!
Disliked: A little worn.
Emily Tue, 4 February 2020
Liked: The employees were so friendly and helpful.
Malcolm Thu, 30 January 2020
Travis Wed, 29 January 2020
Dee Sat, 25 January 2020
Super comfy bed and pillows
Liked: Both front desk staff people I dealt with were very friendly, professional, and helpful.
Disliked: The parking fee was high. Otherwise I loved my stay.
Verified Hotel Guest Tue, 21 January 2020
Disliked: The hotel room we were assigned was dirty. Then after bringing it to the attention of the front desk they attempted to put us in a room smaller than the one we had paid for. Finally put in a correct size room, but still not fully cleaned. So disappointing
Christina Sun, 19 January 2020
Samantha Sat, 18 January 2020
Liked: The bed and pillows were like I was sleeping on a cloud and they kept me nice and cool
Ray Sun, 5 January 2020
Bmore vs Pittsburgh
Liked: Breakfast was great, staff was nice and attentive. Hotel was clean and beds were comfy.
Disliked: The shuttle is a little weird. It ran Thurs and would take you as far as the hockey arena, didn't run Friday, but ran Saturday but only in a strict 3 mile radius. We wanted to go to a place 3.5 miles away and they said no. I also think $20 a day to park at the hotel is a little much. Also the phone didn't work, but it's 2020 who really cares. ok
Leonel Tue, 31 December 2019
Disliked: Very noisy till 4am in the morning people screaming in the hallways. Mattress was dirty with big stains. Cleaning service did a bad job cleaning the room.