Holiday Inn Express Hotel & Suites Pittsburgh-South Side Guest Reviews
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|1.2 miles from Pittsburgh centre|
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Michael, Hayes, visiting Rex Theatre Pittsburgh Sun, 14 January 2018
Overall the hotel is great. Only bad experience was the breakfast which we were hoping for after spending so much in the city.
Liked: Very close to concert venue and a lot of bars and restaurants.
Disliked: Breakfast was terrible and the food staff made it clear they don't like their job or helping people out!
Renee G, Erie, visiting Circuit Center Pittsburgh Sun, 3 April 2016
Very clean and comfortable.
Molly, Emlenton, visiting Rex Theatre Pittsburgh Sun, 20 December 2015
Close to venue. That was a major plus. Within walking distance even in the cold. When we tried to look out our window the blind was broken and was told someone could "try" to fix it. That wasn't a deal breaker, it happens. Clerk at front desk was very nice, even gave us directions. Came back from show at Rex about 2:30 a.m. Got to bed late thinking we could just sleep in. This was not the case. Around 8:00 a.m. we heard people verbally fighting. My husband went and told them to take it elsewhere. A few of them where physically fighting the second time he went out. It was around 10 a.m. by the time it was totally quiet. We were not the only ones to hear it. As we were heading downstairs for breakfast the elevator was full of unhappy campers. Breakfast was there but grossly overrated. Cereal, muffins, yogurt and fruit. For the room cost I thought something hot would be provided. Leaving the parking lot after checkout, the clerk was on the phone because a few girls wanted a refund, no less than 4 police cars blocked our way out. I believe a free stay would help me understand that sometimes these things happen but they care enough about their customers for them to want to return. So, clean room and bathroom but for the money we paid no way does it deserve the 8.6 rating they boast at the check in.
Liked: Clean bathroom.
Disliked: Fights at 8 a.m. among employees outside our door.
Brady Mon, 6 July 2020
Joshua Wed, 1 July 2020
Liked: Close to everything on the southside Pittsburgh
Disliked: Fire alarm at 430 in the morning.
Brian Tue, 30 June 2020
Courtney Thu, 25 June 2020
Liked: The front desk guy Ray was really nice.
Disliked: When we got to our room we sprayed because it didn?t smell clean. There was open condom wrappers in the drawer by the bed, which is absolutely disgusting. We had an 11 year old and a TWO YEAR OLD with us. I immediately called the front desk and he gave us another room.Absolutely unacceptable though. If I didn?t have a business meeting up the street we would?ve left and demanded my money back. I will never be back because I?m disgusted.
Tracey Tue, 23 June 2020
Liked: The bed was Comfortable but I didn?t stay the whole time ..
Disliked: My room was changed there was nothing to do the pool was closed and the weight room.. The breakfast was Horrible they gave out bag breakfast with no breakfast sandwich just a orange juice and a water and a muffin and Granola bar. I was very upset
Anonymous Mon, 16 March 2020
Liked: The front desk staff was so friendly and helpful. I had booked 2 rooms because my elderly parents were suppose to travel with us but had to cancel due to my father?s ailing health. When I explained the situation they canceled the reservation with no penalty to me. I would definitely stay there again!
Sierra Thu, 12 March 2020
Michael Mon, 2 March 2020
Great for the Pricw
Liked: Proximity to event. Friendliness of staff.
Disliked: There were various pieces of tape stuck to the wall and the cushions of the sofa in our suite had been written on with a pen like a child?s scribbles
Laura Sat, 29 February 2020
Disliked: Overpriced accommodations, no working bathroom fan or fridge. Chose a non-smoking room but during stay, entire hotel floor smelled of marijuana/cigarette smoke and loud hotel patrons disturbed my stay. I have asthma and developed an attack. Approached the front desk to check out and leave early, only for the manager to tell me no one was smoking or being loud. Don?t ever waste your money here! Choose wisely and choose somewhere else to stay!! Demanded a refund but yet to receive one.
Deeann Tue, 25 February 2020