Holiday Inn Express Hotel & Suites Pittsburgh-south Side Guest Reviews
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|1.2 miles from Pittsburgh centre|
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Michael, Hayes, visiting Rex Theatre Pittsburgh Sun, 14 January 2018
Overall the hotel is great. Only bad experience was the breakfast which we were hoping for after spending so much in the city.
Liked: Very close to concert venue and a lot of bars and restaurants.
Disliked: Breakfast was terrible and the food staff made it clear they don't like their job or helping people out!
Renee G, Erie, visiting Circuit Center Pittsburgh Sun, 3 April 2016
Very clean and comfortable.
Molly, Emlenton, visiting Rex Theatre Pittsburgh Sun, 20 December 2015
Close to venue. That was a major plus. Within walking distance even in the cold. When we tried to look out our window the blind was broken and was told someone could "try" to fix it. That wasn't a deal breaker, it happens. Clerk at front desk was very nice, even gave us directions. Came back from show at Rex about 2:30 a.m. Got to bed late thinking we could just sleep in. This was not the case. Around 8:00 a.m. we heard people verbally fighting. My husband went and told them to take it elsewhere. A few of them where physically fighting the second time he went out. It was around 10 a.m. by the time it was totally quiet. We were not the only ones to hear it. As we were heading downstairs for breakfast the elevator was full of unhappy campers. Breakfast was there but grossly overrated. Cereal, muffins, yogurt and fruit. For the room cost I thought something hot would be provided. Leaving the parking lot after checkout, the clerk was on the phone because a few girls wanted a refund, no less than 4 police cars blocked our way out. I believe a free stay would help me understand that sometimes these things happen but they care enough about their customers for them to want to return. So, clean room and bathroom but for the money we paid no way does it deserve the 8.6 rating they boast at the check in.
Liked: Clean bathroom.
Disliked: Fights at 8 a.m. among employees outside our door.
Ian Thu, 24 January 2019
Liked: The staff was super friendly, and breakfast was delicious! Everything was hot and wasn?t too crowded or busy. The room was spacious and felt homey.
Disliked: The room wasn?t very clean, splatters on the walls like a pop exploded or something and used soap bars in the shower from other guests.
Daniel Mon, 21 January 2019
David Sun, 20 January 2019
Liked: Complimentary breakfast
Disliked: They have a parking lot of their, but charge you an extra $22.00 per night to park in it. The room wasn't very clean. Big dust balls hanging off the heater air intake. Doesn't appear to be in a very safe area.
Tracy Mon, 14 January 2019
Please consider not using damaged...
Liked: shuttle to take you around town, breakfast was good, front desk help was kind and polite. Welcoming
Disliked: There was a bullet hole in our rooms window that had been patched , but the window was clearly very damaged and my children were very upset by this. The hotel had many other empty rooms being a Sunday evening and I really think they should have given us a different room. This room should not have been used until the window was completely changed and repaired. This I found in bad taste and did not appreciate being assigned to this room. Otherwise it was fine.
Sphba Mon, 14 January 2019
Carmen Fri, 11 January 2019
Dave Mon, 7 January 2019
Marie Mon, 7 January 2019
Donna Thu, 3 January 2019
Liked: the facility and all the folks there were amazing. I really liked that when you parked your car you did not have to move it due to the free shuttle being offered. I would like to see in the future that you offer rooms that allow pets
Disliked: Would prefer to bring my dog with me
Alex Sun, 30 December 2018