Holiday Inn Express Hotel & Suites Pittsburgh-south Side Guest Reviews
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|1.2 miles from Pittsburgh centre|
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Michael, Hayes, visiting Rex Theatre Pittsburgh Sun, 14 January 2018
Overall the hotel is great. Only bad experience was the breakfast which we were hoping for after spending so much in the city.
Liked: Very close to concert venue and a lot of bars and restaurants.
Disliked: Breakfast was terrible and the food staff made it clear they don't like their job or helping people out!
Renee G, Erie, visiting Circuit Center Pittsburgh Sun, 3 April 2016
Very clean and comfortable.
Molly, Emlenton, visiting Rex Theatre Pittsburgh Sun, 20 December 2015
Close to venue. That was a major plus. Within walking distance even in the cold. When we tried to look out our window the blind was broken and was told someone could "try" to fix it. That wasn't a deal breaker, it happens. Clerk at front desk was very nice, even gave us directions. Came back from show at Rex about 2:30 a.m. Got to bed late thinking we could just sleep in. This was not the case. Around 8:00 a.m. we heard people verbally fighting. My husband went and told them to take it elsewhere. A few of them where physically fighting the second time he went out. It was around 10 a.m. by the time it was totally quiet. We were not the only ones to hear it. As we were heading downstairs for breakfast the elevator was full of unhappy campers. Breakfast was there but grossly overrated. Cereal, muffins, yogurt and fruit. For the room cost I thought something hot would be provided. Leaving the parking lot after checkout, the clerk was on the phone because a few girls wanted a refund, no less than 4 police cars blocked our way out. I believe a free stay would help me understand that sometimes these things happen but they care enough about their customers for them to want to return. So, clean room and bathroom but for the money we paid no way does it deserve the 8.6 rating they boast at the check in.
Liked: Clean bathroom.
Disliked: Fights at 8 a.m. among employees outside our door.
Dale Wed, 7 November 2018
Very nice building but uncomfortable...
Liked: The building itself is very nice. Most of the staff was very friendly. The breakfast was good.
Disliked: Mattress was very uncomfortable. We also had to pay an extra $18 for parking at their gated lot. I've learned that it is a City lot that they lease so I understand the cost, just upset that it was never mentioned during booking. May have changed where I would have stayed. WiFi was unusable; 1mb download, .01mb upload.
Tao Wed, 7 November 2018
Ann Tue, 6 November 2018
I would stay at this...
Liked: The staff makes your facility. Raymond and Laurie are outstanding assets to your front desk . Mr.Jeff and Ronell as your shuttle drivers are outstanding. Honestly I can?t say enough about your staff
Disliked: The mattresses are not comfortable at all.
Troy Mon, 5 November 2018
Liked: Location was great for a Pens game, 10-15 minute walk to the arena. Hotel also offers a shuttle downtown.
Abdallah Mon, 5 November 2018
Anonymous Mon, 5 November 2018
Elizabeth Sun, 4 November 2018
Liked: Hotel manager was awesome!!
Justine Sun, 4 November 2018
David Fri, 2 November 2018
Liked: Good overall experience. Friendly staff and helpful. Breakfast was great. Shuttle to downtown was really a help. Walking distance to nice restaurants on Carson street a bonus and not too far to the Mt. Washington Incline either.
Disliked: Waiting for shuttle which is on call. Maybe have a second shuttle for busy times?
Narayana Thu, 1 November 2018
Decent hotel but could improve...
Liked: The hotel was in a easy to reach location from the station, though the bridge near to it was undergoing some maintenance. The staff were friendly and helped finding restaurants nearby as I checked in late at night.
Disliked: The hotel premises and the room felt kind of old and the neighborhood, a bit down especially in the night when I checked in. The AC in the room is of very old model and made loud noises all the while. The breakfast was pretty limited as compared to my previous experiences with Holiday Inn.