Holiday Inn Express Hotel & Suites Pittsburgh-South Side By IHG

Overall the hotel is great. Only bad experience was the breakfast which we were hoping for after spending so much in the city.

Liked: Very close to concert venue and a lot of bars and restaurants.
Disliked: Breakfast was terrible and the food staff made it clear they don't like their job or helping people out!

Very clean and comfortable.

Liked: Yes.

Close to venue. That was a major plus. Within walking distance even in the cold. When we tried to look out our window the blind was broken and was told someone could "try" to fix it. That wasn't a deal breaker, it happens. Clerk at front desk was very nice, even gave us directions. Came back from show at Rex about 2:30 a.m. Got to bed late thinking we could just sleep in. This was not the case. Around 8:00 a.m. we heard people verbally fighting. My husband went and told them to take it elsewhere. A few of them where physically fighting the second time he went out. It was around 10 a.m. by the time it was totally quiet. We were not the only ones to hear it. As we were heading downstairs for breakfast the elevator was full of unhappy campers. Breakfast was there but grossly overrated. Cereal, muffins, yogurt and fruit. For the room cost I thought something hot would be provided. Leaving the parking lot after checkout, the clerk was on the phone because a few girls wanted a refund, no less than 4 police cars blocked our way out. I believe a free stay would help me understand that sometimes these things happen but they care enough about their customers for them to want to return. So, clean room and bathroom but for the money we paid no way does it deserve the 8.6 rating they boast at the check in.

Liked: Clean bathroom.
Disliked: Fights at 8 a.m. among employees outside our door.

Very good

Enjoyed our stay

Liked: Close to tours , rivers and eating places

Nice clean and quiet hotel....

Liked: Clean and quiet
Disliked: Parking

Bad

Exceptional

Liked: Daphne and Saleema were amazing. Loved the staff

Bull

Liked: No pool... Constant burning smell through out the hotel ... This hotel has a homeless camp right around the corner....
Disliked: Everything

Exceptional

It was Great we will...

Liked: The room was very nice breakfast was so very nice the lobby was very hot the rest of the hotel was nice there was a lot of kids and we didn't hear any noise and it was nice the traffic outside never heard it the whole stay was nice
Disliked: when we checked in it was so hot in the lobby the ac was broke only in the lobby .. That is our only complaint.also no one told us about being charged to park 22$..

Superb