Holiday Inn Express Hotel & Suites Pensacola West I-10 By IHG

The staff were very accommodating....

Liked: Location was easy to get to
Disliked: Nothing

Comfortable and clean.

Liked: The room had comfortable beds, it was clean, what more could you ask.
Disliked: It was pricey, but there's not much you can say.

Very good

Liked: Friendly staff accessible to food and shopping and the interstate
Disliked: 1 of the TV’s did not work

My stay was awesome. I...

Liked: The breakfast itself was ok, however Eliza was AWESOME. She was very friendly and hardworking. She definitely gets a 10/10 hands down
Disliked: Everything was great

Exceptional

Liked: Well let’s start by saying the staff was amazing to name a few of them .. Kimberly and Eliza and the housekeepers on floor 3 were very attentive to our needs . They made us feel very welcomed and wanted there.. the breakfast was amazing and a lot of options … they were loving to our children

The find this woman did...

Liked: The breakfast ms Eliza
Disliked: They was trying to kick me out the hotel after i paid because they said I paid through a third-party then they said that it was $25 for the deposit. Then when I got there, she said $25 a day since we were staying in three days.

Bad

We left within a half...

Liked: Hotel staff very nice and helpful (Kim)
Disliked: Room had strong chemical smell, damp feel, and possible mold around sprinkler on ceiling.

Pleasant