Holiday Inn Express Hotel & Suites Pasco-TriCities By IHG Guest Reviews
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Brewer Mon, 9 June 2025
A bit expensive but would...
Liked: It was super clean you could smell it when you walked in the doors. The front desk guy was super helpful and very friendly upon check in and check out. I wish I would have grabbed his name he deserves recognition for his excellent customer service! Pool was clean, rooms were immaculate and common areas smelled fresh.
Disliked: Breakfast was a little late which was super inconvenient because we were there for softball and on a time crunch in the morning.
Esmeralda Wed, 28 May 2025
Exceptional
Cabrera Tue, 20 May 2025
Exceptional
Liked: Space, beds & lighting
Disliked: N/A
John Tue, 20 May 2025
Exceptional
Liked: Friendly staff and clean rooms!
Donna Wed, 7 May 2025
Exceptional
Samuel Sun, 4 May 2025
Passable
Kc Mon, 21 April 2025
Exceptional
Kenny Sun, 20 April 2025
Poor communication
Liked: Fast check in.
Disliked: Scheduled shuttle van to airport,waited 25 minutes after my time and was told driver wasn't coming to work. Had to pay for a ride, wasn't happy with how this was handled.
Gabriela Sun, 20 April 2025
Exceptional
Alan Thu, 10 April 2025
Exceptional
Liked: Great