Holiday Inn Express Hotel & Suites Omaha West By IHG

Very good

Bad

Disliked: They continued to charge us twice

Disappointing

Liked: Not much honestly..maybe the turkeys that run around the parking lot and the air worked good.
Disliked: I requested my 2 rooms be next to eachother or across the hall and they were like 4 rooms apart. When we arrived maintenence had wiring running through the ceiling tiles..debris all of the carpet in the hall from it and noone vaccumed it up for 2 days..stains also on the hall carpet..they were redoing the breakfast area so that was a mess and the breakfast was not what I thought it would be and the coffee creamer was so thick from not being refrigerated..the pool pump quit so nasty standing chlorine water..the door to our room was hard to open and shut..my husband had to fix the bathroom door when we arrived cause it would not shut..the mattress was so hard to sleep on and I stepped on someone else's toenail while walking in our room..disgusting...

Very good

Liked: Comfy beds. Good breakfast. Lots of things around the hotel as far as food and shopping. Loved the extra room with the couch and tv.
Disliked: In our room the shower curtain was super long and you stepped on it while in the shower. The shower curtain rod is bent or something because the curtain kept sliding to the middle where it wouldn't close all the way. There was a lady working the front desk, but she was hardly ever there. Checking in or out, you had to go look for her.

GOOD

Liked: NICE. HOT. GOOD SELECTION.

Adequate

Disliked: Needs to be updated. Toaster didn’t work, chairs dirty, no milk, no green tea, no peanut butter,etc.

Good

Perfect for what we needed.

Liked: Very clean, big room,friendly and helpful staff.

Good