Holiday Inn Express Hotel & Suites Oklahoma City-Bethany By IHG

Very upset!!!

Liked: Can’t really said what did I like since what I don’t like make my overall stay been unpleasant
Disliked: I found roaches in my bed and in the room

Very good

Superb

Not a maintained facility, not...

Liked: Breakfast was good. Desk clerks were friendly and helpful. Close to SNU.
Disliked: Run down facility. Pool and hot tub were cold and not maintained, dirty. Hot tub needs cleaned, gave us a rash. Room carpet was dirty and stained and our room had a wet housekeeping cloth on the tv dresser. Tub had hair in it. Treadmill did not work.

Exceptional

Won’t go back

Liked: The pool was in the inside
Disliked: No hot water and had to reuse the same towels after going to the pool to shower with, it was suppose to be a delightful trip and it ruined my trip because of the problems

Wasn’t impressed.

Liked: Liked the location. Disliked my first room had a strong smell of urine, thankfully the front desk gave me a new room.The hallways smelled of strong weed. The breakfast was very disappointing.

Superb

Def will go back. Good.....

Liked: My son (4yrs old) is staying at the long term rehabilitation center .5 miles from hotel. Bc I am a single mother with 2 other children and a dog I was in a bind. Luckily we found holiday Inn express. And it's so close the the hospital.! It's working out so far. My kids (teens)feel safe if they need to stay to do online school work. And I feel safe leaving them. The staff is very friendly and helpful. took the time to go on map quest and print out step by step directions bc my cell phone was dead . They welcomed our service dog. The rooms were spacious and clean. Only downfall-Wish the pool was in working order. But we will definitely go back to this hotel as long as we are staying here in bethany with my son.
Disliked: Pool- out of order