Holiday Inn Express Hotel & Suites Norfolk Airport Guest Reviews
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Write a review
Patricia Thu, 8 May 2025
Frustration!!!!
Liked: It was clean, convenient, and comfortable.
Disliked: I was charged 197.35 by Booking.com for the room. When we checked in, they charged 297.35 for the room. When we checked out, the hotel charged another 395.70. My husband and ai had to call several times and alert our bank to get any resolutions. We had to wait 8 business days for monies that were wrongly charged to be refunded. We plan to never stay there again nor book with Booking.com.
Kristen Wed, 7 May 2025
Clean room, price wasn’t too...
Liked: Cleanliness of the room
Disliked: The front desk staff (female on Friday morning) wasn’t very professional The fitness center was not good, too hot, not enough towels and not the best equipment
Taylor Mon, 5 May 2025
Very good
Calvin Mon, 5 May 2025
Good
Elizabeth Sun, 4 May 2025
Superb
Keondra Sat, 3 May 2025
Exceptional
Teresa Thu, 1 May 2025
It was nice
Liked: It was decorated nicely. It was clean. Breakfast was great. The pool was really nice.
Disliked: My room had some stuff on the floor from like previous people so I don’t know how clean the room was. Also, there was a roach in the bathroom.
John Wed, 30 April 2025
Very good
Caitlin Mon, 28 April 2025
Very good
Liked: The staff was great. Our room was clean and the amenities were what we wanted
Leslie Thu, 24 April 2025
Pleasant