Name: Holiday Inn Express Hotel and Suites Medford-Central Point By IHG
Address: 285 Penninger Street, Central Point, OR
Telephone: (888) 406-7656
Rating: 4.25

Holiday Inn Express Hotel and Suites Medford-Central Point By IHG Guest Reviews

Overall Average Score:

Excellent (4.35 out of 5)

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I was really disappointed. Best thing about our stay was the breakfast staff. My two grandsons and I came down about 10:30 so I could get a cup of coffee and even though they were cleaning up and done with breakfast, she offered us bagels or muffins. My grandsons got bagels and milk while I got coffee. Extremely pleasant and helpful woman. Apparently she was there when we checked in and knew about the mix up with our room felt bad about it.

Disliked: Coming off the freeway from the north at night, your sign is not very visible - took us a while to find the motel. It was between 8-9pm when we checked in with 3 small children and was given a room on the third floor. Had to find employee to help us, as the room number on the keycard envelope was occupied by an elderly couple. Keycards are great as long as they work, which ours did not half the time. Pool was the smallest I have seen at any hotel. Will book at Motel 8 next time - we found their motel really easily.

Overall great stay and would...

Liked: Very clean and comfortable room and lobby wise Room offers a ton of lighting and comfy beds Amazing soap and lotion in rooms
Disliked: Some not so friendly staff Pool area was not the cleanest Way too much chemical in the hot tub

Good

Stay was not good. I...

Liked: Breakfast was not bad.. But, not tasty at all.
Disliked: Horrible sofa bed. Room did not have enough bath towels. Looked like it was not properly cleaned.

Very good

Liked: Lication. Quiet & comfortable. Good breakfast choices.
Disliked: Problem with booking .com reservation made check-in a challenge. Reception finally found my reservation.