Holiday Inn Express Hotel & Suites Marysville Guest Reviews
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|2.0 miles from Marysville centre|
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Patrick Thu, 12 March 2020
Kong Thu, 12 March 2020
Liked: I love how the staff for breakfast was really nice and super helpful, the rooms were very nice and clean and comfortable. the pool was amazing, just wished that the water fountain was working so that the kids could drink from it, because it said on the sign that there wasn't any food or drinks allowed in there.
Disliked: I honestly didn't like how the help desk wasn't all that helpful, after we all check into our rooms I went to turn on the TV and it wasn't working, I went to go ask for help and a lady followed me to my room and tried to help but she didn't know what she was doing, so I waited for her to come back and she never did, so I just sat there with no TV until my husband came in and he fix the problem. One thing is if you cant fix it right away let the guest know that someone from IT will come and take a look at it, even when I left to get food to eat. I saw her behind the desk and she never once ask me if my TV was working again. SMH
Anonymous Mon, 9 March 2020
Liked: The front desk people were FANTASTIC! Especially Marlene! They were all super helpful!! We will stay here again when in the area! The chocolate chip cookies in the lobby were wonderful as well!! The beds were AWESOME!!
Disliked: We did have pet hair on the chaise lounger in the original room, but we were quickly moved to another room AND credited for a night! They took really good care of us!!! We were very impressed with how our needs were met with no questions!!
Sean Mon, 9 March 2020
9/10 would come back
Liked: Rooms were pretty nice an clean no conplaints
Disliked: Friendly staff
Joelle Sun, 8 March 2020
Carmen Sun, 8 March 2020
Tricia Sun, 8 March 2020
Anonymous Mon, 2 March 2020
Liked: Loved it
Disliked: I didn?t like that booking .comm charged me for the two rooms I reserved but only one of them was booked. Had to pay for the other again at a higher price
Kaloni Mon, 2 March 2020
Liked: I loved the bed and how comfortable it was and I loved how friendly the staff are.
Brian Sun, 1 March 2020