Holiday Inn Express Hotel & Suites Manchester Conference Center Guest Reviews
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2.8 miles from Manchester centre |
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Meredith, Pontotoc, visiting The Caverns Pelham Mon, 18 November 2019
It was perfect. Clean to the max; quiet; comfortable; had everything we needed in the room, and a fabulous breakfast.
Liked: The cinnamon rolls at breakfast.
Disliked: Nothing was bad but since we were close to the breakfast bar, I woke up smelling bacon but was disappointed that when we got there - there was no bacon, only sausage.
Rod Fri, 12 April 2024
Very good
Geordana Mon, 8 April 2024
Exceptional
Liked: lean room, comfortable bed. after a long journey just right
Disliked: The worker who sat at the reception was a little unfriendly
Geordana Mon, 8 April 2024
Exceptional
Liked: Сlean room, comfortable bed. after a long journey just right
Disliked: The worker who sat at the reception was a little unfriendly
Kayleen Fri, 5 April 2024
Great hotel, ok staff.
Liked: It was very clean. The location was right off the exit, which was also great. The complimentary breakfast was one of the nicest ones I’ve ever had at a hotel.
Disliked: When we arrived we were told our card got declined in Booking.com, so they needed another card to charge. After the fact, we noticed a charge from the hotel AND a charge from Booking.com. Once we brought it up to the front desk, we were told it would’ve been an error on Booking.com side, and to call them. After speaking with Booking.com, they said our card was not declined, that the hotel was trying to charge a dollar extra than the Booking.com charge, which is why the card got declined, because Booking.com declined their request for additional money. Hotel said they would have to take care of it in the morning when management came in. Management didn’t seem to be taking any accountability and acted like nothing happened, that they did not charge our card twice despite everything we had been told. It was a great hotel, but the lack of care on the staff’s end for a double charge was pretty inconsiderate.
Kayleen Thu, 4 April 2024
Great hotel, ok staff.
Liked: It was very clean. The location was right off the exit, which was also great. The complimentary breakfast was one of the nicest ones Ive ever had at a hotel.
Disliked: When we arrived we were told our card got declined in Booking.com, so they needed another card to charge. After the fact, we noticed a charge from the hotel AND a charge from Booking.com. Once we brought it up to the front desk, we were told it wouldve been an error on Booking.com side, and to call them. After speaking with Booking.com, they said our card was not declined, that the hotel was trying to charge a dollar extra than the Booking.com charge, which is why the card got declined, because Booking.com declined their request for additional money. Hotel said they would have to take care of it in the morning when management came in. Management didnt seem to be taking any accountability and acted like nothing happened, that they did not charge our card twice despite everything we had been told. It was a great hotel, but the lack of care on the staffs end for a double charge was pretty inconsiderate.
Rebecca Sun, 24 March 2024
Good
Rebecca Sun, 24 March 2024
Good
Robert Mon, 11 March 2024
Exceptional
Liked: it had parking for a 26 ft uhaul with a tow hitch that our daughters car was on.
Disliked: the only thing was a couple of the outlets were loose for our phone chargers but that's being extremely picky. it was good night sleep and a hot breakfast to start the day to continuing our journey.
Robert Mon, 11 March 2024
Exceptional
Liked: it had parking for a 26 ft uhaul with a tow hitch that our daughters car was on.
Disliked: the only thing was a couple of the outlets were loose for our phone chargers but that's being extremely picky. it was good night sleep and a hot breakfast to start the day to continuing our journey.
Joshua Tue, 5 March 2024
This guest did not leave comments about this hotel.