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Holiday Inn Express Hotel & Suites Knoxville By IHG

eef - (888) 420-1643
Holiday Inn Express Hotel & Suites Knoxville By IHG, 6324 Papermill Drive, Knoxville, TN -(888) 420-1643
Area: Papermill Drive
(Map)
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (347 Ratings)
6.9 miles Thompson Boling Arena at Food City Center
v11 mins driving
BOOK ONLINE OR CALL - (888) 420-1643
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The Spotlight on Holiday Inn Express Hotel & Suites Knoxville By IHG

Comfort and Convenience Close to Knoxville’s Music Scene

Modern and low-key, the Holiday Inn Express Hotel & Suites Knoxville By IHG sits in West Knoxville offering a relaxing stay just a short drive from downtown’s major concert venues. With clean, comfortable rooms, free Wi-Fi, and an indoor pool, it’s a smart and affordable home base for music lovers visiting the city.
You're just around 5 miles from the University of Tennessee, Neyland Stadium, and the Knoxville Convention Center — all popular spots for live events. Plus, McGhee Tyson Airport is only 15 miles away, making arrivals and departures a breeze.

Why Concert-goers love it

This hotel strikes the perfect balance between convenience and quiet. It’s close enough to downtown Knoxville’s music hubs to be there in minutes, but far enough out to avoid the post-show noise. The 24-hour front desk makes late-night returns simple, and with a check-in time of 3:00 PM and check-out at 11:00 AM, there's plenty of flexibility for those late-night shows.

Who this Hotel is great for

  • Groups of friends looking for an easy, affordable base
  • Solo travelers catching a dream show
  • Couples making a weekend of it
  • Fans needing a quiet space to unwind after the encore
  • Budget-conscious music fans wanting value without sacrificing comfort

Food and Drink Options

While there’s no on-site restaurant, guests love the free breakfast—especially useful after a late night out. The hotel is located near several fast-casual and dine-in restaurants, with many open late. Room service isn’t offered, but the area’s dining options are easily accessible.

Nightlife Options

Though the hotel itself is more low-key, it’s just a short ride to downtown Knoxville’s lively bar scene. Whether you’re into craft cocktails or post-show beers, you’ll find plenty of options nearby. And when you're ready to wind down, the hotel's peaceful setting makes it easy to get some rest.

What People Say

Reviewers on Booking.com and TripAdvisor frequently highlight the hotel’s clean rooms, friendly staff, and great location for getting into downtown without the downtown prices. The indoor pool and reliable Wi-Fi also earn regular praise.

Areas for Improvement

This spot is best suited for those with a car. Public transport and rideshares are available, but not as abundant as in central Knoxville. Some guests mention that the breakfast area can get a bit crowded during peak times—but the food is worth the wait!

The Bottom Line

If you're headed to a Knoxville concert and want a clean, quiet, and affordable place to crash—Holiday Inn Express Hotel & Suites Knoxville By IHG checks all the right boxes.
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` On-site parking
` mini bar
` indoor pool
` vending machine
` telephone
` kitchenware
` Free Wi-Fi
` Game Room
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` Shops on site
` Sofa
` Carpeting
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Ticket services
` Contactless check-in/out
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Xerox/fax in business center

Holiday Inn Express Hotel & Suites Knoxville By IHG Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Miranda Sat, 5 July 2025

Exceptional

2.5

Fair - 2.5 out of 5

Stacy Mon, 30 June 2025

It was an okay stay,...

Liked: The location was close to where I needed to be so that was good and the front desk guy was pleasant. The breakfast was decent especially because if you’re a gran and go person.
Disliked: I have stayed here twice and both times it’s issues with the drainage in the sink and shower. No one wants water sitting in the tub as they are showering the day away same with the sink. That’s disgusting and tells me there are some plumbing issues that need to be worked out sooner than later especially since this makes twice in a year’s time span the same issue has appeared.The pillows were also very uncomfortable. For the price there needs to be some major upgrades.

4

Very Good - 4.0 out of 5

Kristy Mon, 30 June 2025

Very good

Liked: Location, updated, small and not over crowded. Clean, great staff, close to many late restaurants. Later check out time was great since we arrived later and needes rest.
Disliked: Bed.... too soft and the box/platform was broken or something. Every time we laid down it made a loud pop noise... we arent over weight people.... only 3 towels and wash cloths for 4 people. Charging ports did not have just USB option.

5

Exceptional - 5.0 out of 5

Mitchell Sun, 29 June 2025

Exceptional

2

Disappointing - 2.0 out of 5

Anonymous Mon, 23 June 2025

Miserable

Liked: Air conditioner did not work, staff claimed it was working! Everything in the room was sticky and damp, staff claimed it claimed it was normal! TV did it work, staff seemed bothered when contacted for any of these issues.
Disliked: Comfort level and staff

4.5

Wonderful - 4.5 out of 5

Anonymous Sat, 21 June 2025

It was very comfortable and...

4

Very Good - 4.0 out of 5

Molly Fri, 20 June 2025

Very good

4.5

Wonderful - 4.5 out of 5

Gema Fri, 13 June 2025

Superb

5

Exceptional - 5.0 out of 5

Cooper Fri, 13 June 2025

Exceptional

Liked: Great location

5

Exceptional - 5.0 out of 5

Kristy Thu, 5 June 2025

Exceptional

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Holiday Inn Express Hotel & Suites Knoxville By IHG 6324 Papermill Drive, Knoxville, TN