Holiday Inn Express Hotel & Suites Knoxville By IHG Guest Reviews
Write a review
Write a review
Brenda Thu, 14 August 2025
Sucked!!
Liked: Nothing.
Disliked: Our first room was not clean. It had a hair in the bathtub and smelled like animal urine. The hallways even smelled like animal urine. It was disgusting.
Thornton Tue, 5 August 2025
Exceptional
Brown Mon, 4 August 2025
Pleasant
Liked: Clean
Disliked: Parking was not great
Lowella Mon, 4 August 2025
Superb
Liked: Breakfast was good. Very clean. Staff was very friendly.
Disliked: No hot water in the bathroom sink. The shower was fine.
Gayle Mon, 21 July 2025
Superb
Miranda Sat, 5 July 2025
Exceptional
Stacy Mon, 30 June 2025
It was an okay stay,...
Liked: The location was close to where I needed to be so that was good and the front desk guy was pleasant. The breakfast was decent especially because if you’re a gran and go person.
Disliked: I have stayed here twice and both times it’s issues with the drainage in the sink and shower. No one wants water sitting in the tub as they are showering the day away same with the sink. That’s disgusting and tells me there are some plumbing issues that need to be worked out sooner than later especially since this makes twice in a year’s time span the same issue has appeared.The pillows were also very uncomfortable. For the price there needs to be some major upgrades.
Kristy Mon, 30 June 2025
Very good
Liked: Location, updated, small and not over crowded. Clean, great staff, close to many late restaurants. Later check out time was great since we arrived later and needes rest.
Disliked: Bed.... too soft and the box/platform was broken or something. Every time we laid down it made a loud pop noise... we arent over weight people.... only 3 towels and wash cloths for 4 people. Charging ports did not have just USB option.
Mitchell Sun, 29 June 2025
Exceptional
Anonymous Mon, 23 June 2025
Miserable
Liked: Air conditioner did not work, staff claimed it was working! Everything in the room was sticky and damp, staff claimed it claimed it was normal! TV did it work, staff seemed bothered when contacted for any of these issues.
Disliked: Comfort level and staff