Holiday Inn Express Hotel & Suites Knoxville By IHG Guest Reviews
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Write a review
Rhonda Sun, 31 August 2025
Hassel free stay
Liked: Hassel free. I enjoy no surprises and everything moving smoothly. It was as good as I hoped it would be.
Asmita Mon, 25 August 2025
Exceptional
Amanda Mon, 25 August 2025
Unpleasant and rude
Liked: Beds were comfortable
Disliked: The staff entered our room while we were at breakfast and completely turned the room out 2 hours before we had to check out. When we came back to the room, the door was left open and the linens were all off the bed. We basically got kicked out of our room 2 hours early and did not even get an apology from the staff when I spoke with the front desk about it.
Brenda Thu, 14 August 2025
Sucked!!
Liked: Nothing.
Disliked: Our first room was not clean. It had a hair in the bathtub and smelled like animal urine. The hallways even smelled like animal urine. It was disgusting.
Thornton Tue, 5 August 2025
Exceptional
Brown Mon, 4 August 2025
Pleasant
Liked: Clean
Disliked: Parking was not great
Lowella Mon, 4 August 2025
Superb
Liked: Breakfast was good. Very clean. Staff was very friendly.
Disliked: No hot water in the bathroom sink. The shower was fine.
Gayle Mon, 21 July 2025
Superb
Miranda Sat, 5 July 2025
Exceptional
Stacy Mon, 30 June 2025
It was an okay stay,...
Liked: The location was close to where I needed to be so that was good and the front desk guy was pleasant. The breakfast was decent especially because if you’re a gran and go person.
Disliked: I have stayed here twice and both times it’s issues with the drainage in the sink and shower. No one wants water sitting in the tub as they are showering the day away same with the sink. That’s disgusting and tells me there are some plumbing issues that need to be worked out sooner than later especially since this makes twice in a year’s time span the same issue has appeared.The pillows were also very uncomfortable. For the price there needs to be some major upgrades.