Holiday Inn Express Hotel & Suites Philadelphia - King of Prussia by IHG

Exceptional

Ac unit

Liked: Good location
Disliked: The fan unit in the room did not work kinda glad it did not as it was really dirty.

Passable

Disliked: Check the locks on your doors before you do anything else. The lock was broken on our door. I didn’t feel safe going to sleep without it, because me & my daughter were staying alone, but staff told me it would be fine and that they’ll put a work order in to be fixed after I’ve checked out.

Review on room

Liked: Location
Disliked: Very small room. Bathroom extremely small and uncomfortable. Price to high for quality of room.

Very good

Good

Liked: Having the mall right across the street and small restaurants nearby was perfect. The staff was amazing, friendly and understandable..
Disliked: Unfortunately, we can't control the guest and there was an issue with the tub . Even though they tried to drain and declogging, it had no luck.

Exceptional

Liked: The Hotel provides free breakfast which is recommendable. Rooms are spotlessly clean and spacious. Will definitely come back again, highly recommended!
Disliked: Nothing

Overall good experience

Liked: Location was central Breakfast was good
Disliked: Elevator malfunctioned sometimes

Very good