Holiday Inn Express Hotel & Suites Kansas City - Grandview

Superb

Exceptional

Very good

Enjoyable.

Liked: The cinnamon rolls and the OJ were very good.
Disliked: N/A

Superb

Superb

Would have been great.

Liked: The hotel provided everything advertised and was a good value overall. My ratings would have been a lot higher except for an incident at the pool!
Disliked: You all had a pervert staying at the property or at least he was posing as a guest. While they were in the pool my daughter and her friends were recorded from the gym by a pervert. As soon as they saw him they got out and went up to the room to tell my wife. There was another parent that witnessed the incident and reported it to the desk. No one ever saw any police presence or actions by the staff after that. Now I know that you can't control actions from all the sick people that might book at your hotel, maybe you can at least review your security footage and bar this fool from your business. For HIS safety of course!

We enjoyed our stay and...

Liked: Awesome we enjoyed the kids were so excited. There was so much food to pick from. We definitely will tell others.
Disliked: I loved the cleanliness. Also the staff were amazing. Breakfast was delicious.

Pleasant