Holiday Inn Express Hotel & Suites Kansas City - Grandview By IHG

Exceptional

poor location, cean hotel, friendly...

Liked: Room was clean, staff was friendly
Disliked: Breakfast was marginal at best. The sausage was warm, not hot. I was told the night before we would have biscuits and gravy, we didn't. Due to location of not much around it, probably won't stay there again,.

Superb

Disappointed

Liked: Breakfast was ok
Disliked: Expensive and lead me to believe that there was a hot tub and more then a cold pool. Couldn’t understand employees very easily.

Exceptional

Exceptional

Liked: Friendly front desk
Disliked: I had to call the front desk for towels because the cleaning stuff wanted to only give 2 sets of towels when we have 3 people on reservations and there's 3 of us. Also their was no bacon just sausage every morning

Good

Enjoyed our time there.

Liked: Nice place to stay.

Clean and comfortable.

Liked: It was clean and comfortable. The staff was kind and helpful.
Disliked: I didn’t like that there is only one elevator. It was not convenient for multiple people using it for up and down.