Holiday Inn Express Hotel & Suites Kansas City - Grandview By IHG

Superb

Liked: Breakfast was very good, staff was very friendly and helpful.
Disliked: The $100 charge, which was eventually refunded.

Courteous staff and clean facility

Exceptional

poor location, cean hotel, friendly...

Liked: Room was clean, staff was friendly
Disliked: Breakfast was marginal at best. The sausage was warm, not hot. I was told the night before we would have biscuits and gravy, we didn't. Due to location of not much around it, probably won't stay there again,.

Superb

Disappointed

Liked: Breakfast was ok
Disliked: Expensive and lead me to believe that there was a hot tub and more then a cold pool. Couldn’t understand employees very easily.

Exceptional

Exceptional

Liked: Friendly front desk
Disliked: I had to call the front desk for towels because the cleaning stuff wanted to only give 2 sets of towels when we have 3 people on reservations and there's 3 of us. Also their was no bacon just sausage every morning

Good