Holiday Inn Express Hotel & Suites Kansas City - Grandview By IHG

Clean and comfortable.

Liked: It was clean and comfortable. The staff was kind and helpful.
Disliked: I didn’t like that there is only one elevator. It was not convenient for multiple people using it for up and down.

Exceptional

Liked: Location was perfect
Disliked: Nothing

Superb

Very good

Liked: Clean, nice staff. Easy parking. Appliances, tv, plumbing everything worked. Good breakfast.
Disliked: Not much insulation. Could hear a lot from other rooms. Not much outside noise considering it was close to the freeway.

Exceptional

Liked: I enjoyed the hotel, and the staff was awesome. The breakfast was great. Love to come back another time.
Disliked: Clean and friendly staff

Pleasant

Liked: Cleans rooms
Disliked: Nothing

Exceptional

Very good

Not luxury but worth the...

Liked: The breakfast selection was wonderful. Staff was friendly. Bed was comfortable. Hotel has clean and modern appearance. Shower had good heat and decent water pressure. Good value for price.
Disliked: Room was a little small. We found a glow stick and wrapper sticking out under one of the mattresses so room could have been more thoroughly cleaned prior to check in. Had to get my key card fixed twice in the same day because it stopped working (one of the times I was soaking wet in my swim suit so it was not very convenient). Had to really hold down on the toilet for a few seconds for it to flush. Felt like you could hear everything in the rooms from the hallway and vice versa which can be quite awkward.