Holiday Inn Express Hotel & Suites Kansas City - Grandview By IHG

Exceptional

Liked: Friendly front desk
Disliked: I had to call the front desk for towels because the cleaning stuff wanted to only give 2 sets of towels when we have 3 people on reservations and there's 3 of us. Also their was no bacon just sausage every morning

Good

Enjoyed our time there.

Liked: Nice place to stay.

Clean and comfortable.

Liked: It was clean and comfortable. The staff was kind and helpful.
Disliked: I didn’t like that there is only one elevator. It was not convenient for multiple people using it for up and down.

Exceptional

Liked: Location was perfect
Disliked: Nothing

Superb

Very good

Liked: Clean, nice staff. Easy parking. Appliances, tv, plumbing everything worked. Good breakfast.
Disliked: Not much insulation. Could hear a lot from other rooms. Not much outside noise considering it was close to the freeway.

Exceptional

Liked: I enjoyed the hotel, and the staff was awesome. The breakfast was great. Love to come back another time.
Disliked: Clean and friendly staff

Pleasant

Liked: Cleans rooms
Disliked: Nothing