Holiday Inn Express Hotel & Suites Kalispell By IHG

Exceptional

Liked: Great room. Great breakfast! Our room was huge! Beds were awesome! Will stay here again!

Good

Exceptional

Very comfortable

Liked: The facility was very clean
Disliked: Breakfast was not very good

Very good

Exceptional

Liked: The hotel was very clean and comfortable.The people at front desk were always so friendly and helpful.
Disliked: Nothing

Very good

Overrated and underwhelming

Liked: Location to downtown, 24 hr pool, Location of our room
Disliked: Spa was closed on mother's day without warning. No towels in pool area, front desk was rude and sarcastic, also told us about a room upgrade and the said no

Great location, front desk staff...

Liked: It was a great location for the fields my son played at. The breakfast was really good and the attendants in the breakfast room were incredible considering the number of people in there.
Disliked: The staff at check in was not super friendly. The lady checking us in was nice but a gentleman came in and was rude, rolling his eyes when I had clarifying questions on a document he insisted I sign (it was not applicable to our situation). They were painting which closed off the main entrance and the alternate entrances were not clearly marked.