Holiday Inn Express Hotel & Suites Kalamazoo By IHG

Liked: The overall stay was great. Clean room. Parking was accessible. Breakfast was a great compliment to our stay.
Disliked: The pool area was closed due to construction which is not an inconvenience but would have liked to know at the time of booking.

Liked: Spacious room with king bed. Bed was comfortable. Lots of shopping and restaurant options within 10 minutes of driving. Front desk employees were very friendly. Room was clean.
Disliked: Breakfast choices were scarce-employees did not keep up with the number of guests. Pancake machine was not working. Shower water pressure was very weak. Pool was closed. Location was awkward to get to it.

This guest did not leave comments about this hotel.

Liked: location close to why in town
Disliked: breakfast wasn't as good as other locations. food was cold, and things were really spread out.

Liked: The rooms are spacious, comfortable. Breakfast is at 6am on a Saturday morning!
Disliked: Our door lock was loose and we couldn't lock our room from the outside. Breakfast was at 6am but there was no orange juice, gravy for the biscuits, napkins...even after asking.

Liked: Friendly staffing
Disliked: The room had a dusky odor. Bathroom shower curtain dingy.

Liked: Location.
Disliked: No

Liked: Room was clean. Bed was comfortable. A/C worked well. Front desk staff was friendly. Can't speak on pool or breakfast as I didn't swim or eat at the hotel.

Liked: The staff was the only positive aspect of the hotel.
Disliked: The whole building needs updated.