Holiday Inn Express Hotel & Suites Jackson Guest Reviews
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Michaela Mon, 2 September 2024
Very good
Patty Fri, 9 August 2024
Very good
Liked: Typical breakfast for a hotel.
Caitlyn Mon, 15 July 2024
Exceptional
Betty Fri, 7 June 2024
Stay was nice.... Payment issues...
Liked: Breakfast was good.
Disliked: Our payments were not correct. I booked through Booking.com - 2 rooms where you pay at property. My card was charged for both rooms before we even checked in even though the other party used their card thinking they were paying for their room as they were told was happening. Their card was charged $100 and mine was charged for both rooms. Have used Booking.com numerous times, even at another Holiday Inn Express and have never had this issue. It took multiple phone calls and us two parties to get it straightened out. Not a pleasant experience at all.
Robin Wed, 5 June 2024
Exceptional
Lynn Tue, 4 June 2024
Pleasant
Brad Wed, 22 May 2024
This guest did not leave comments about this hotel.
Stephanie Tue, 21 May 2024
Exceptional
Liked: Everything was perfect
Stephanie Tue, 21 May 2024
Exceptional
Liked: Everything was perfect
Cheryl Mon, 6 May 2024
I was impressed by the helpful staff, the cleanliness of my room & the lobby. I will stay again.
Liked: I did not get to breakfast in time, however your staff offered access to some of the breakfast items available. This was exceptional service and kindness. I truly appreciated the gesture, although I did not take them up on their offer due to time constraints.
Disliked: I liked the entire stay at your property. I just wish I could have stayed longer.