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Holiday Inn Express Hotel & Suites Jackson Northeast an IHG Hotel eef - (855) 266-7297
Holiday Inn Express Hotel & Suites Jackson Northeast an IHG Hotel, 55 Parkstone Place, Jackson, TN -(855) 266-7297
Area: Jackson
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BOOK ONLINE OR CALL - (855) 266-7297
4
HOTEL RATING: 
VERY GOOD
4 out of 5 (550 Ratings)
5.4 miles from JACKSON centre
BOOK ONLINE OR CALL - (855) 266-7297
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Hotel Description
Located in Jackson Tennessee this hotel features an outdoor swimming pool and an on-site fitness center. Free Wi-Fi access is available. A microwave refrigerator and coffee machine come standard in each room at Holiday Inn Express Hotel and Suites Jackson Northeast. A cable TV and work desk are included. A business center is accessible to guests at the northeast Jackson Holiday Inn Express. Other facilities include dry cleaning laundry and free parking. Jackson city center is 9 minutes' drive from this hotel. Guests will be 6 mi from Carl Perkins Civic Center.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
A
Business Center
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` telephone
` alarm clock
` kitchenware
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Kitchen
` Radio
` Restaurant(s)
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` taxi service
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` Car rental available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Tennis court & equipment
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` Airport shuttle (charges may apply)
` Shuttle service (charges may apply)

Holiday Inn Express Hotel & Suites Jackson Northeast an IHG Hotel Guest Reviews

Overall Average Score: 
Very Good (4 out of 5)

Write a review

0.5

Poor - 0.5 out of 5

Ball Thu, 25 May 2023

Nastiness and hatefulness should NOT...

Disliked: Well let me tell you about the manager’s behavior! Down right disgusting, rude and hateful! I paid in full my room in advanced. When I checked in they require a $20.00 deposit with a credit card or debit card. That same morning, I received a message from my bank BMO that there were six unauthorized large transactions on the card! This was a serious situation with the bank and they wanted me to NOT use my card and they closed my account down so I could not use it! They had to stop the fraudulent funds on my account. I had no choice. The check in supervisor said that the hotel needed a “card” to run $20.00 on it in order for me to check in my room. I told her what had happened that morning with the bank and even showed her the message that BMO bank sent to me showing all of the fraudulent amount on my card. Because I could not use my card, they would NOT allow me a room even thou I had already paid for it in full! When I talked with the manager to see if she could show some compassion due to my situation, she said “sorry…our regulations “. I then asked her”So if you were in my shoes, what would you do?” A shrug of the shoulder and absolutely no help or assistance! So now I had to locate a new hotel for the night, and since I had paid my room in full, now I have to wait for my refund! I will never forget her nastiness and hateful behavior. No more Holiday Inns for me! I understand that we all have “policies”. However, there are some times situations out of our control. We are now in a “don’t care, oh well” society. As an additional note…I even ask them to please let me pay the $20.00 by cash and it was not accepted. Also, even thou I am an American living on the island of Curacao, this was not a very “ welcome home” experience. And to the manager…I have your card. I intend to voice my displeasure all the way to the top of Holiday Inn’s corporate ladder! You should be ashamed of yourself for not understanding that every once in a while you should help someone in need

3.5

Good - 3.5 out of 5

William Wed, 24 May 2023

Average hotel

Disliked: The carpets in hallways were quite worn and stained

5

Exceptional - 5 out of 5

Joanne Tue, 23 May 2023

Kind of pricey. But nice

Liked: Breakfast was great. Front office ladies were very nice.
Disliked: Bathroom was in rough shape

5

Exceptional - 5 out of 5

Jieliang Sat, 20 May 2023

Exceptional

1.5

Poor - 1.5 out of 5

Anthony Sat, 20 May 2023

Poor

Liked: Location
Disliked: The bed was so had I ended up sleeping on the sofa in the room. Needs to be update. Also the shower door in our room was broken and wouldn't slide with ease. I had to really work to get it to open and close.

5

Exceptional - 5 out of 5

Phuc Sat, 20 May 2023

Exceptional

3

Pleasant - 3 out of 5

Penny Thu, 18 May 2023

Pleasant

Disliked: bed was very lumpy and uncomfortable

5

Exceptional - 5 out of 5

Sharon Thu, 18 May 2023

Exceptional

4.5

Wonderful - 4.5 out of 5

Shannon Mon, 15 May 2023

Comfortable Stay

Liked: The hotel was clean and relatively quiet.
Disliked: The bathroom was old and outdated, especially the tub. And the lighting in the room was not great.

5

Exceptional - 5 out of 5

Brianna Sun, 14 May 2023

Exceptional

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Holiday Inn Express Hotel & Suites Jackson Northeast an IHG Hotel 55 Parkstone Place, Jackson, TN