Holiday Inn Express Hotel & Suites Indianapolis Dtn-Conv Ctr Area By IHG

Liked: Service was great; staff were very friendly and always willing to help with a smile; our room was clean and a nice size. Looking forward to staying there next time.

Staff was very nice and helpful with our visit to the area. The fire alarm did go out twice during our stay but they had crews working on their water lines. There was a faint odor that we can't place. I think it might have been from the industrial facilities behind the hotel. Breakfast was great :)

Liked: Clean and friendly.
Disliked: Smell

Wonderful clean place to stay...

Liked: The breakfast was wonderful. Lots of selections.
Disliked: The very low toilet seat.

Very good

Good

Good

Liked: It was good. Location, pool . Breakfast Some stuff was cold but otherwise it was good.
Disliked: The staff was kinda rude at the counter

Good vibes

Liked: It's always great to stay here when I come into town this will be my chose every time
Disliked: Bacon cooked to long on breakfast bar

Super nice, clean and very...

Liked: Great staff, great room super clean, nice and clean gym as well. Big rom and super kind staff. Everything was really over expectations and GREAT, very happy with my choice and the price/quality is really unbeatable. The room was SUPER comfortable, the bed and the lines. Everything was really above expectations when booking this place.
Disliked: that the gym was so closely located to the pool, it smelled a bit too much chlorine/bleach which was super annoying when running on the treadmill, also the air conditioning was super noisy, BUT I didn't say anything to the staff and I am sure that they would have solved the issue if I would have said something.

Exceptional

Poor

Liked: Good location with close proximity to bars and restaurants
Disliked: The hotel cleaning staff knocked on our door 3 times before checkout time asking if we were vacant yet. They said the front desk staff told them nobody was in here so they forgot about us

Nice hotel and service, but...

Liked: Hotel was nice. Clean, great staff and decent breakfast. Check in and out we're simple.
Disliked: The noise. Our room was located near a busy intersection that was super loud all night. Different location in building might be better. This was in addition to the absolutely ridiculous neighbors in the next room. Small kids screaming till 1:00 on the morning. Then the whole room singing Happy Birthday at 7:00 am (followed by replaying the recording of their singing after), with the screaming and loud noise continuing till we checked out.