Superb

location was convenient and employees...

Liked: the employees were very pleasant
Disliked: my catalytic converter was stolen out of the parking lot

Okay but needs attention. This...

Liked: There wasn't a whole lot to like about this place. I guess the entry way was nice and the kids liked the free candy.
Disliked: This place could use some updating. The towel bars were rusty. Sink drain ring was rusty. The chrome fixtures in the shower were rusty. The swimming pool was okay but loud music of other guests wasn't pleasant. One of the beds in our room was made up but when the covers were pulled back there were price tags off of someone else's clothes in the sheets so I don't think they put clean sheets on that bed.

Liked: The best part of this hotel is they had an opening. Houston hotels were all booked this night due to Hurricane Ida.
Disliked: It was not as clean as I am accustomed to for IHG. There were stains on my pillow case and on the curtains. When I went to eat breakfast in the morning my bagel was moldy- which made me lose confidence in their food hygiene.

Liked: Very clean and great staff
Disliked: Nothing

Room had an odd smell...

Liked: Our breakfast host. She was very cordial!!
Disliked: Room smell and bathroom tile.

Passable

Liked: clean
Disliked: request two queen beds got one bed guest had to sleep on floor, no room service for two night, back entrance door did not lock

Quite and comfortable. Courteous, professional...

Passable