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Holiday Inn Express Hotel & Suites Houston Energy Corridor -West Oaks eef
Holiday Inn Express Hotel & Suites Houston Energy Corridor -West Oaks, 2205 Barker Oaks Drive, Houston, TX | Area: Energy Corridor - Memorial - CityCentre
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (76 Ratings)
21.8 miles from Houston centre
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Hotel Description
Attractively furnished rooms with flat-panel TVs free Wi-Fi and microwaves and refrigerators plus free hot breakfast contribute to a terrific stay at the non-smoking Holiday Inn Express Hotel & Suites Houston Energy Corridor - West Oaks. Guests of the 79 room three-story hotel are treated to triple-sheeted deluxe bedding encouraging a good night's sleep. Rooms come equipped with refrigerators and microwaves handy amenities for your snacks and drinks. Catch your favorite program on 32-inch flat-panel TVs with premium cable and pay-per-view movies; free Wi-Fi is also part of the room package. Enjoy the hotel's free hot breakfast served daily in the lobby. The signature cinnamon rolls are worth every calorie; there are also cereals muffins eggs and bacon on the menu. If a workout is not to be missed check out the hotel's exercise room. There's also has a seasonal outdoor pool business center meeting space and coin laundry on the premises. The hotel is two miles from West Oaks Mall. George Bush Park is just over seven miles away and it's 11 miles to Sam Houston Race Park. It's 30 miles by car to the Downtown Aquarium and Reliant Park and 35 miles to George Bush Intercontinental Airport.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
x
Free Breakfast
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Free Parking
` No Smoking Rooms/Facilities
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Room Service
` Safety Deposit Box
` Vending Machines
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Dry cleaning
` Internet services
` Non-smoking throughout
` Vending machine (snacks)
` Ironing service
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Entertainment staff
` On-site parking
` WiFi everywhere
` WiFi available in all areas

Holiday Inn Express Hotel & Suites Houston Energy Corridor -West Oaks Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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4

Very Good - 4 out of 5

Robert Sun, 17 November 2019

Overall good experience.

Liked: The room was large and spacious, the location quiet with no noise. Breakfast had a good variety of choices. You need a car for this location as it is off a service road.
Disliked: there was nothing I didn't like, at a push, probably the location is not perfect but I knew that when I booked it.

3.8

Good - 3.8 out of 5

Abiola Sun, 17 November 2019

Good

4.5

Wonderful - 4.5 out of 5

Fatmata Tue, 12 November 2019

Awesome!

Liked: The food in general was great.
Disliked: Hose keeping can check in to see if there is trash u want pick up. Especially if do not have do not disturb hanging on ur door.

4

Very Good - 4 out of 5

Charles Sun, 3 November 2019

Very good

5

Exceptional - 5 out of 5

John Sat, 2 November 2019

Clean rooms

Liked: Great location
Disliked: Nothing

4.6

Wonderful - 4.6 out of 5

Andrew Sun, 27 October 2019

Superb

2.3

Disappointing - 2.3 out of 5

Anonymous Mon, 14 October 2019

Horrible

Liked: Location
Disliked: Light fixtures broken, iron damaged, clogged shower drain, shaky toilet felt like it would give in each time you sat on it.

4.6

Wonderful - 4.6 out of 5

Temitayo Thu, 10 October 2019

Superb

Liked: The staff very nice

4

Very Good - 4 out of 5

Anonymous Sat, 5 October 2019

Good

Liked: Comfy bed
Disliked: The room needed like an odor eliminator or air freshener because it looked like someone hadn?t been in the room for so long.

4.4

Excellent - 4.4 out of 5

Husam Thu, 3 October 2019

This is going to be...

Liked: **Note : this is my third time staying in this hotel** * Location : Was so convenient for where I wanted to be, many restaurants around the corner, gas stations, stores and 3 minutes away from I-10 Freeway . * Customer Service : I had mixed feelings about the staff and the customer service, but to be fair, the overall outcome is very satisfactory and great, details below : Incident 1 : My booking was non-refundable and I had a personal emergency caused me to delay my flight for 3 days. I contacted booking.com asking them to move the whole booking period with the new check-in date (3 days later than the original date) without charging me extra. The hotel has been contacted, and they did not only grant me that, but also maintained the rate and gave me 2 dollars back in rate difference; that definitely exceeded my expectations. Incident 2: The AC broke in the first day I has checked in, and they didn't only changed my room, but the upgraded me as well. Incident 3 : My AC in the new room also stopped working, and it was fixed in the same day Incident 4 : During my check out, I was asked if I have faced any problems with my room, I mentioned the AC incident, and I was refunded 2 nights as a compensation ! Front desk people try to help and make the customer happy for sure * Breakfast: Really nice, few options of eggs , sausages and bacon. Different types of bagels, cinnamon rolls and breads. Oatmeal, cereals and yogurt. Coffee, tea, juices and fruits. The breakfast ladies are really nice and helpful ! * Free WiFi and very fast * Parking is available all the time * Trollies to bring in and out the luggage
Disliked: ** Note : The stars I have given maybe higher than what it really is, but I am trying to be as objective as possible** * Being my third time in this facility, I have noticed a change in the overall experience especially with the profile of residents in the hotel. * Needless to say, the AC broke twice * Customer Service: I was looking for a long stay (75 nights), the thing is, I didn't feel the urge from the hotel to keep me and make sure I stay - I assume 75 nights is good business !- . To be fair I was offered a lower price but there was defiantly a room for a better deal and I tried to show them the offers I have gotten from another hotels coz I wanted to stay being so convenient to me. The way it was handled was quite like, this is what the system says, cant help ! I ended up moving to another hotel, with identical facilities within the same area, paying the rate I was looking for. *Overall comment, it seems like a transitional period for this hotel ( new management or so), the sense I got out of my stay this time is like, everyone wants to do the task they need to do but they are not motivated to do so.

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Holiday Inn Express Hotel & Suites Houston Energy Corridor -West Oaks 2205 Barker Oaks Drive, Houston, TX