Holiday Inn Express Hotel & Suites Hiawassee Guest Reviews
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0.3 miles from Hiawassee centre |
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Michael Sat, 16 March 2024
Pleasant
Judy Mon, 11 March 2024
Good hotel.
Liked: Close to everything. Clean, friendly staff, good breakfast, decent price.
Disliked: Everything was good. Liked everything about the place. Will stay there again.
Hermen Sun, 3 March 2024
Expectations were way higher than...
Liked: Room had plenty of space. Everything was clean and the staff at check-in was so friendly. I was very surprised by the breakfast bar. It was good and had plenty of options. The location was excellent. It was located right in the middle of Hiawassee so we were close to all the stores and it's just a short drive to Helen or across the border into North Carolina to go to Cherokee or even into Tennessee. We will be staying here again when we come in the area.
Disliked: There really wasn't anything we didn't like. Everything was good
Jennifer Sat, 2 March 2024
Exceptional
David Fri, 1 March 2024
Exceptional
Cindy Tue, 20 February 2024
Exceptional
Alichia Wed, 7 February 2024
Angela is to good for...
Liked: The lady who checked me in was a 10 out of 10 as far as customer service goes. aut this hotel is crooked . They waited till after I booked my room got in there settled in.. just to try and say there is a major maintenance problem. . I left for a few hours to meet some family and talk and catch up with all of them and next thing I know the hotel called be back to back to back 10-15 times!!!!!!!!! Randomly!!!! I called and explained I left my brother there and he was more than likely just sitting in the room.... I asked them if they can knock and talk to him instead of blowing me up. I then gave them permission to go in the room if he didn't answer and just check whatever they were so concerned about it.. well they then called another 10 times just to say they have to move me into another room. And to "inform me" to grab the key at front desk. That was probably the most aggravating experience I had. THAN I ASK FOR A REFUND BECAUSE I DIDNT EVEN COME BACK OVER THERE. AFTER ALL THE CHAOS THE HOTEL HAD I WAS OVER IT. AND THE HOTEL LITERALLY WAS SO RUDE AND DENIED MY REFUND AND WASNT EVEN A LITTLE CONSIDERATE FOR THE WAYY TRIP ENDED UP BEING LIKE BECAUSE OF THEIR INABILITY TO KEEP UP THE PLACE
Disliked: The lady who checked me in was a 10 out of 10 as far as customer service goes. aut this hotel is crooked . They waited till after I booked my room got in there settled in.. just to try and say there is a major maintenance problem. . I left for a few hours to meet some family and talk and catch up with all of them and next thing I know the hotel called be back to back to back 10-15 times!!!!!!!!! Randomly!!!! I called and explained I left my brother there and he was more than likely just sitting in the room.... I asked them if they can knock and talk to him instead of blowing me up. I then gave them permission to go in the room if he didn't answer and just check whatever they were so concerned about it.. well they then called another 10 times just to say they have to move me into another room. And to "inform me" to grab the key at front desk. That was probably the most aggravating experience I had. THAN I ASK FOR A REFUND BECAUSE I DIDNT EVEN COME BACK OVER THERE. AFTER ALL THE CHAOS THE HOTEL HAD I WAS OVER IT. THE ABSOLUTE WORSE HOTEL EVER
Robert Mon, 5 February 2024
Comfortable and convenient!
Liked: Location was great--center of everything. Friendly staff and great room. Excellent breakfast.
Disliked: Northing
Jeremy Tue, 16 January 2024
Liked: The room was clean.
Disliked: When we booked it said pet friendly. We arrived at midnight to be told the hotel was not pet friendly. The guy at the front desk had to call his manager and eventually they reluctantly allowed us to stay. pancake machine was broke(main reason we booked).
Rebecca Tue, 2 January 2024
Exceptional
Liked: It was clean and up to date. It had a wonderful breakfast
Disliked: Nothing