Holiday Inn Express Hotel & Suites Gulf Shores By IHG

Pleasant

Exceptional

Superb

Liked: breakfast
Disliked: hall carpet needs to be cleaned

Disappointed-paid for 2 full beds...

Liked: Affordable
Disliked: Sleeping situation.

Very good

Liked: Location was good for not being right on the beach
Disliked: Hotel showing a little age; price seemed very high but we were there during 4th of July

I travel a lot around...

Liked: The breakfast was varied and satisfying. There were yogurts, eggs, bacon, pastries, and fresh fruits like bananas and apples. The hotel is located in a quiet area, away from the highway, which was nice.
Disliked: The room was very dirty. There were stains on the carpet that looked like either something was spilled or possibly vomit. In the bathroom, there were pink marks on the tiles—hopefully just shampoo.The air conditioning units outside the window made loud noise all day and night.Even though we checked in around 3–4 PM, we were denied a different room. I checked Booking.com and saw six rooms of the same category still available, but the receptionist refused to help, saying Booking.com shows false availability. He was rude and dismissive.

Superb

Liked: Comfortable bed, cleanliness, great breakfast.
Disliked: No indie pool.

Excellent service and comfortable room...

Liked: Good breakfast.

Overall, great for price and...

Liked: The guy who checked us in was amazing!!! He made us feel welcomed and it was a pleasure being there. And not to mention, it smelled so good.
Disliked: The room did seem a bit dated. The ceiling in the bathroom was discolored and gross. There could be way better lighting in the bathroom as well. The shade over one lamp was dirty and black.