Holiday Inn Express Hotel & Suites Grand Rapids-North By IHG Guest Reviews
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Andrew, Quincy
I have been to many hotels all around the United States and even some outside of the United States. This hotel was by far the best. The rooms were as clean as could be. They really looked brand new. The staff was wonderful. Just a great hotel overall.
Liked: Best hotel stay I have ever stayed in.
Todd Thu, 21 August 2025
quite
Dodd Mon, 18 August 2025
Decent hotel, not outstanding.
Liked: Location
Disliked: Breakfast was terrible even though we paid extra. Cold and lacking quantity. Shower curtain too small with water going on the floor.
Heather Sun, 10 August 2025
Very poor
Charity Mon, 28 July 2025
Enjoyed our room and the...
Liked: Room was nice and clean so was the pool
Disliked: Staff could have been a little more friendly
William Sun, 6 July 2025
None
Liked: Less than desirable
Disliked: Pre cooked omelette
Marcia Tue, 1 July 2025
Exceptional
Anonymous Thu, 26 June 2025
Superb
Dell Fri, 20 June 2025
Exceptional
Liked: This hotel was great from check-in to breakfast to check out.
Disliked: No complaints
Anonymous Wed, 18 June 2025
Very well, kept clean property...
Liked: The property was well-maintained, clean the fit and finish on Everything was nice. Nothing was sloppy, even the pool and hot tub area was nice, towels were available. Tables and chairs were neat.
Disliked: The only real issue I had with the property was the amount of fabric softener that they used on the sheets and comforters. You could actually feel it on your skin and smell it after you were out of the bed other than that I had no issues.
Andrew Wed, 18 June 2025
Good