Holiday Inn Express Hotel & Suites Freeport By IHG

Exceptional

Never again!

Liked: Room was clean.
Disliked: There were no drapes, just a translucent shade, and just outside the window was a light box with multiple blue LED lights….appeared to be architectural lighting. It was like sunrise ALL night! As for calling down to the desk, after 4-5 attempts getting a busy signal, I gave up. Also, the charging ports need updating! The ones by the bed didn’t work at all, and only one out of my three devices use that old port anyways. Plus, the coffee maker didn’t work. It made the coffee with cold water. and the toilet paper holder was loose so the roll fell off….yuck. I really expected more from a Holiday Inn, and a $200 room. My only hope now is that you will somehow make this right because I’m feeling very tired and totally ripped off.

Very poor

Very good

Liked: The room was clean, spacious and comfortable, and east great check in staff
Disliked: All was great and a positive having a continental breakfast but unfortunately it wasn't very good

Exceptional

Our stay was very comfortable.

Liked: It was standard fair - nothing spectacular, but served the need.
Disliked: It’s not the hotels fault but the traffic was pretty noisy outside. Can’t really control that. Also had trouble working the tv remote- we had a channel guide but no instructions as to how to navigate volume, etc. so we turned it off.

Good spot in Freeport

Liked: Location

Amazing One Day Away from...

Liked: Amazing Breakfast, Great TV show options , Comfy Bed and Amazing hot showers , Great pool as well with amazing Employees and GREAT SHAMPOO AND CONDITIONER, great quality products.
Disliked: Breakfast was amazing but was missing the Homefries , and also having a lactic option for cereal would be nice!

Good