Holiday Inn Express Hotel & Suites Fort Worth Downtown Guest Reviews
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|0.8 miles from Fort Worth centre|
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Janet A, Tulsa, Oklahoma, visiting Kimbell Art Museum Thu, 25 December 2014
My daughter and I made a fast trip to Dallas to IKEA and The Container Store then drove to Fort Worth to the hotel. Parked the car and did not have to move it again until we headed home, thanks to the shuttle service. Went to the KIMBALL before checking out - thanks again to the shuttle. Until checking out I did not realize there was a daily $10.00 parking fee. But worth it when the shuttle service is there.
Liked: Shuttle service. Breakfast. Staff.
Disliked: Noisy bathroom light/fan combination. One bed too close to the wall - less than four inches from the wall where the thermostat is located.
Harry Tue, 25 June 2019
Liked: Location was great
Disliked: The hotel needs to be updated a with newer amenities and interior design
Mauro Sun, 23 June 2019
Holiday inn should change a...
Liked: Two days out of the four I stay, they DIDN?T cleanup my room. There was NO reason at all for that. The only thing that relief me was a good discount performed on my staying, but it was really unacceptable to come in the afternoon and find out that they did not cleanup your room.
Disliked: Breakfast was not only bad, it was one of the worst I have ever seen. Also the pool was out of service ALL week
Manuel Fri, 14 June 2019
Liked: The hotel was quiet, extra clean, very good customer service.
Disliked: The shower head needed replacement. That is basically my only complaint.
Lois Wed, 5 June 2019
Liked: Coutiestvstaff and convenient shuttle bus. Ice machine
Trista Wed, 5 June 2019
John Mon, 3 June 2019
Fort Worth Weekend
Liked: The property is conveniently located to many restaurants & venues. It is quiet, clean & easily accessible. The courtesy shuttle (within 3 mile radius) when available is a nice feature. The staff is great! Very helpful & knowledgeable. We booked a smaller room by mistake & they were able to quickly accommodate us with a larger suite. We very much appreciate their patience & efforts.
Disliked: Our room #306 needs a new shower head. The plug on the lamp beside the bed is very loose & the connection is sporadic. During high hotel occupancy days, the courtesy shuttle should allow for scheduling rides rather than ?first come first serve?. We had trouble one day with getting dropped off 2nd despite our being first in line.
Jessica Wed, 29 May 2019
Steven_d Tue, 28 May 2019
Liked: Located right off I-30. Free on-site parking.
Disliked: Not the most comfortable place I?ve stayed in. Room was dark and cramped ? the AC noisy. Bathroom was just OK.
Richelle Sun, 26 May 2019
Liked: Convenience to our event destination.
Disliked: Smelled like sewer in the hotel. Our headboard was missing half the fabric on one side. They charge $15 for parking but there isn't adequate spaces. Not worth the room rate.
Anonymous Sun, 26 May 2019
It was not a good...
Disliked: Room was not good. Kids running up and down hall literally all night and morning. Air conditioner was super loud. No closet. Someone threw up ALL DOWN THE HALLWAY. Phone in the room did not even work to call the front desk. Shower was terrible. Caulk around tub had dark hair in it. Will never stay at another Holiday Inn.