Holiday Inn Express Hotel & Suites Florence Civic Center By IHG

My stay was wonderful. The room was sparkling clean and the bed was so comfortable. I will stay with Holiday Inn Express again.

Liked: Positive.

First and last stay only...

Liked: It was in the perfect location for our needs and the lady at the front desk was super sweet!
Disliked: The beds were horrible! Neither my wife nor I got any sleep. The next morning, the breakfast was….meh. It was free, though, so no complaints.

For 259.00 for one night,...

Liked: It was very good
Disliked: First the elevator was out! Second, after going swimming, we couldn't get back in our room because the safety lock, somehow extended n locked us out.

Great stay, but little details...

Liked: Great location, located close to 95 and had plenty of options for food and shopping.
Disliked: It was a little disappointing compared to the other holiday inn express and suites we have stayed in. Elevators were broken, there were no options to stay on the 1st floor or close to the stairs, and I was with my 75 yr old mother. we had to walk to the end of the hall, up the stairs, then down to the other end of the hall to get to the room. We had to ask for extra towels and bedding for the sofa bed (previous places already had everything ready for us when we checked in so we wouldn't have to make multiple trips to the front desk).

Pretty good.just thought it was...

Liked: Easy access to route 95Room was great size Bathroom nice and clean. Shower was good!Asked ch or room close to outdoor access and it was honored.

Good

Liked: Love that Holiday Inn uses good Dove hand wash, Bath wash, Shampoo and Cream Rinse, and lotion in pump containers!
Disliked: The elevator was broken.

We will differently pick a...

Liked: We liked the comfort of the beds and the large bathroom.
Disliked: nothing

Superb

Checked all the convenience, cleanliness...

Liked: They had the best coffee, really. I drink it black. The automated machine, grinds the coffee of your selection. It was delicious. Also appreciated the night light in the bathroom. The room was very clean & the bed comfortable. Additionally didn't hear hear sounds from the hall or outside - we stayed on the 2nd floor. Used the Fitness center, it was clean too, with towels, & saniwipes. 2nd time staying - will stay again.
Disliked: Can't think of anything..

Would definitely return. Would’ve stayed...

Liked: The breakfast was phenomenal. Very many options for dietary restrictions. The service area was clean. The dining area a spacious and clean. Staff was always present to help if needed.
Disliked: There was nothing to not like