Holiday Inn Express Hotel & Suites - Dubuque West By IHG

Overall good stay; very friendly staff that are extremely helpful. We met O'Neal from the Bahamas working there and he was truly a very happy and engaging man. Good place to stay just needs a little updating on the details. We would stay again though.

Liked: Pool area was well managed and the employees were very friendly.
Disliked: Pull out couch mattress was all stained and black mold in the shower.

Very comfortable place to stay

Liked: Very nice people working there
Disliked: No clean towels brought in every day dirty towels left had to go front desk every day and take dirty towels to get clean towels

Superb

Liked: Everything was good,breakfast was very good!!
Disliked: Wish t he hot tub was working

Very good

Not a Hilton property.

Liked: Not very large. Close to activities and restaurants.
Disliked: Ceiling plaster from one end to the other above bed was cracked. Worried that it would fall on us. Holes in plastic at window.

Very good

Nasty

Disliked: Bed bugs in the room

Exceptional

Exceptional

Liked: The breakfast and facilities especially the pool and hot tub. The room was clean and bed comfortable.

Need new key system

Liked: The room keys deactivated after every use. Had to constantly go to the front desk to activate the keys
Disliked: Above