Holiday Inn Express Hotel & Suites Drums-Hazelton By IHG Guest Reviews
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Kort Sun, 29 June 2025
Very good
Anonymous Sun, 22 June 2025
Very unsatisfactory
Liked: Breakfast was average at best. Your signature rolls were out. Not up to what I am used to at Holiday Inn express.
Disliked: Rooms were under construction or remodel. Rates during this time were extremely high. One bench outside that everybody fought for. Once again, not a typical Holiday Inn express experience when I arrived at the hotel, my credit card was already charged before. I stepped foot into the hotel. Asked for that card to be refunded and put on a different one, front desk man said oh that’s hard. It’s on a debit card it’ll take 5 to 7 days before you’ll see that cash. Kind of force me to keep it there. TV in the room didn’t work. Hotel under construction. Rates were at least double what I’m typically paying at a nice Holiday Inn express.
Gary Sat, 21 June 2025
Very good
Alma Fri, 13 June 2025
Overall, it was worth the...
Liked: It was accessible and their hotel is newly renovated. The breakfast was abundant and coffee was served all day !
Disliked: I was a bit disappointed since their gym which was the picture that captured my attention in the website was inaccessible, under renovation ?
Anonymous Tue, 10 June 2025
Superb
Liked: Breakfast was okay but the food needed to be warmer. My omelet & turkey sausage were barely warm. Overall, there were plenty of food options and the decaf coffee was the very good.
Disliked: Warmer food
Anonymous Mon, 9 June 2025
Pleasant
Disliked: Unclean bathroom with hair on floor, sink, and in the shower. Lack of sufficient parking. Many parking spots spots blocked by large storage containers.
Samantha Sat, 7 June 2025
Clean. Comfy. Updated.
Liked: Rooms were nice and updated. Shower was amazing and everything was clean!
Disliked: Staff didn’t seem as attentive.
Mark Tue, 3 June 2025
Exceptional
Liked: Loved the automatic pancake machine!!!! Amazing. Room was comfy
Katrina Sun, 1 June 2025
Great value!
Liked: Clean and quite!
Disliked: Nothing to report
Mj Thu, 29 May 2025
it was very nice and...
Liked: We didn't get to eat the breakfast. we left early
Disliked: no complaints