Holiday Inn Express Hotel & Suites Dallas West By IHG Guest Reviews
Write a review
Write a review
Kimbra Sat, 19 July 2025
The cleanliness of the room...
Liked: Easy to get to and staff was welcoming.
Disliked: A few things with our room. 1) Walls in bathroom were dirty. Looked like makeup stains. 2) Something really nasty was on the wall by the bed. We used a cloth to knock it down. It looks like a giant chunk of hair and dirt mixed. 3) The bathtub wouldn’t drain so we all stood in each other’s water to shower. Nasty.
Urbien Sat, 19 July 2025
Very good
Liked: Overall, the hotel seemed reasonably clean during our stay. There were a few minor areas that could use some extra attention, but nothing too concerning. I appreciated the effort the staff put into keeping the place tidy. Perhaps a slightly more detailed cleaning routine in certain spots would be beneficial. I would still consider staying here again in the future.
Disliked: I had requested a crib for my one-year-old son prior to our arrival. Unfortunately, the crib was not in our room when we checked in, which was a bit disappointing. I politely brought it to the attention of the staff, but there is no crib in the entire time we stayed here. Hopefully, they can improve on this aspect for future guests. I appreciate the effort they put into breakfast; it was quite tasty. However, I noticed that the choices were a bit restricted compared to other places. It would be wonderful if they could broaden the menu with more options. Perhaps adding a few more hot dishes would be a great improvement. Overall, though, I still enjoyed the breakfast.
Angelique Sat, 19 July 2025
Just for an overnight
Liked: Very comfortable mattress.
Disliked: Breakfast
Carlos Wed, 16 July 2025
Exceptional
Kamitha Mon, 14 July 2025
Good
Liked: It was quite
Disliked: The price of the room was totally different than what I booked on booking.com I payed $221 but when I booked on booking.com it gave me $170
Stephanie Sun, 13 July 2025
Very good
Ramon Mon, 7 July 2025
Exceptional
Shadi Mon, 7 July 2025
Fair value for the money,...
Liked: Fair value for money for our 2 nights stay.Good location, free parking, nice staff, decent rooms.
Disliked: Loud a/c (family room 2 queen beds) and the shower can use some renovation!
Paul Wed, 2 July 2025
Very good
Gabriel Mon, 30 June 2025
Exceptional