Holiday Inn Express Hotel & Suites Cookeville By IHG

A good place to lay...

Liked: n/a
Disliked: room service to order meals.

Bad

Our stay was clean and...

Liked: I liked the location of property it was near CB where we had breakfast. I did enjoy the holiday Inn coffee. Our room was clean comfortable.
Disliked: Front entrance garbage can was overflowing. The lobby bathroom was leaking water under the sink. H-Inn needs to upgrade their TVs and have one bar of soap.

Exceptional

Liked: Well kept

Disappointing

Liked: Was close to my son
Disliked: The beds were not comfortable. The pillows were not comfortable.

Very poor

Liked: Breakfast was good enough. Staff was very friendly.
Disliked: The floors in the room were dirty and felt sticky. We kept our shoes on and used our dirty clothes to walk on. The bathroom didn't have a vent, and the moisture built up and made all surfaces in the bathroom wet. It was definitely not newer and was obviously used. Our screen that you pulled down for privacy had a huge hole in it.

Exceptional

Not as expected

Liked: Hotel room was very dirty. The bath tub/shower leaked.
Disliked: The room was very dirty and run down.

HI Express is good value…we...

Liked: Breakfast greatLocation convenient