Young lady with red hair was very professional even though things were not going perfect!

Liked: So new, fresh and clean.
Disliked: Too bad shuttle van was broken down!

The location was good, as...

Liked: The breakfast was very good, and the staff was friendly. I like that coffee and tea were available 24/7. The pool was not cold, which was very nice, and I liked that there was also a hot tub.
Disliked: I did not know when I made our reservation that the hotel is right next to I-25, so we did have some highway noise, as our room was on the highway side. When we went to the pool, the hamper was full of towels and there were no dry ones at all; several people had to either go ask for towels or go to their room to get some. We also noticed the cement around the pool was very slippery when wet.

Exceptional

I was treated very well...

Liked: The room was very clean and the bed was comfortable.
Disliked: nothing

Exceptional

Great stay, would come again.

Liked: Clean and cozy
Disliked: Bed could have been a little less firm, it?s also pretty loud on the highway side of the hotel.

Exceptional

Liked: The breakfast was delicious, best I've ever seen. The staff were all very friendly and accommodating. The room we were in was huge. My only "complaint" is that the room wasn't furnished enough for the space, could have easily fit a couch.

Exceptional

Exceptional

Disliked: Ran out of breakfast items.

Exceptional