Holiday Inn Express Hotel & Suites Cleveland-Richfield Guest Reviews
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Brandon Sun, 20 April 2025
Exceptional
Liked: Hot tub, pool, rooms, breakfast. Great location
Disliked: Nothing
Elizabeth Sun, 20 April 2025
Clean room and comfortable beds.Noisy...
Liked: Comfortable bed, clean room, fast check in.
Disliked: VERY noisy room ventilation. Our room was double booked with another family who came knocking at the door with a whole set of luggage. We had to go down to the front desk to straighten it out. The Wi-Fi never worked.
Gint Wed, 16 April 2025
Good
Disliked: I would have liked to know ahead of time your policy for making up the room and refreshing bathroom towels.
Melanie Mon, 14 April 2025
Bad
Jerry Sun, 13 April 2025
Good
Ben Fri, 11 April 2025
This was a very clean...
Liked: The breakfast was very good and the location was convenient to the turnpike and to a gas station.
Disliked: There wasn't much sound insulation from people in the hallway outside our room.
Timothy Sat, 5 April 2025
Very good
Edward Mon, 31 March 2025
Exceptional
Liked: Very friendly and clean
Disliked: Nothing negative
Alicia Wed, 26 March 2025
Worth It
Liked: Upon my arrival the staff were really friendly and helpful (especially the gentlemen with the poppin curls at the front desk). The room was clean. I did however wipe down the surfaces and the spa tub due to my personal preference. Overall the stay was very relaxing and quiet. The breakfast was good, however I wish the area was better stocked. I did notice a handful of patrons disappointed when the food ran out and it was still within the designated breakfast time.
Howard Mon, 24 March 2025
Superb