Holiday Inn Express Hotel & Suites Chesterfield - Selfridge Area By IHG

Passable

Liked: Good location. Good breakfast. Spacious queen room. Very quiet. My room was discounted due to room issues.
Disliked: Room was not cleaned to my satisfaction (stool on back of toilet lid, black soap scum build up around soap dispensers. Blood on wall in bathroom. No shampoo or body wash in the bathroom. Telephone in room was not working.

Amazing

Liked: The staff and the breakfast
Disliked: The pool was dirty but was cleaned after I said something

Exceptional

Liked: Beautiful room
Disliked: Pool didn't open until 10am

We will stay here again.

Liked: The staff was very accommodating. The rooms were very nice, clean, and comfortable. Breakfast was hot and good. Pool was clean and a great water temperature. I well stay here agine.
Disliked: There was nothing about my stay that I didn't like.

it was great staying at...

Amenities were good. Staff was...

Liked: The amenities were good for the price paid.
Disliked: Bed not comfortable need to upgrade the mattress especially for it being a suite.

Comfy, filled up our bellies...

Liked: Great breakfast options, comfy beds, updated furniture
Disliked: Pool was very small, and no hot tub

Bad

Liked: Young black guy working very rude didn’t refund my money kept playing on my phone after he left work
Disliked: Staff and service

Exceptional